Menu

Cleveland Marriott Downtown at Key Tower

eeee - (888) 420-1657
Cleveland Marriott Downtown at Key Tower, 1360 West Mall Drive, Cleveland, OH -(888) 420-1657
Area: Downtown Cleveland
(Map)
4.21
HOTEL RATING: 
VERY GOOD
4.21 out of 5 (653 Ratings)
0.5 miles from Cleveland centre
BOOK ONLINE OR CALL - (888) 420-1657
Show Prices
The Spotlight on Cleveland Marriott Downtown at Key Tower

Stay in the Heart of Cleveland’s Music and Sports Scene

Modern and upscale, the Cleveland Marriott Downtown at Key Tower is perfectly positioned in the vibrant core of Cleveland. With sleek design, plush furnishings, and a welcoming vibe, this hotel puts you less than a mile from the city's biggest attractions—including major arenas and the legendary Rock & Roll Hall of Fame.
Each room features a flat-screen TV, marble bathrooms with rainfall showers, and a comfy seating area with an ottoman to wind down after a night out. The lobby and public spaces offer free WiFi, and there's a state-of-the-art fitness center on-site if you’re powering through a multi-day music fest.

Why Concert-goers love it

This hotel is a top pick for music fans thanks to its walkable location to venues like Rocket Mortgage FieldHouse and Progressive Field. You won’t need to worry about late-night transport—after the encore, you’re just a short stroll from your bed. While rooms are close to the action, guests note they’re surprisingly quiet, making it easy to recover after a high-energy night. Check-in starts at 4:00 PM, giving you plenty of time to settle in before showtime.

Who this Hotel is great for

- Groups of friends looking for a stylish home base near the action
- Solo travelers chasing a bucket-list concert experience
- Couples making a weekend of music and city vibes
- Fans who want a quiet, comfy space post-show
- Budget-conscious travelers who still want a bit of luxury

Food and Drink Options

The on-site Greatroom Restaurant offers casual dining and cocktails, with sports action on flat-screen TVs. While there's no 24/7 room service, the restaurant stays open late, and you're steps away from downtown Cleveland’s food scene. After a late night, you’ll appreciate the breakfast options available to refuel before checkout.

Nightlife Options

Though the hotel doesn’t host live music, its location means you’re surrounded by bars, lounges, and clubs within easy walking distance. The Greatroom bar is a solid choice for a pre-show drink or a chill nightcap with local craft beer and stylish ambiance.

What People Say

Guests consistently praise the location for concerts and sports events, the clean and modern rooms, and the friendly staff. Travelers also love the plush beds and spacious bathrooms after a long night of dancing or cheering.

Areas for Improvement

Some guests mention that parking can be pricey and the WiFi isn’t complimentary in rooms—but both are pretty common in big-city downtown hotels. Also, check-in doesn’t start until 4 PM, so early arrivals may need to hang tight.

The Bottom Line

If you want to stay steps from Cleveland’s top venues without sacrificing comfort or style, this hotel hits all the right notes for concert-goers.
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` On-site parking
` alarm clock
` 24-hour security
` Family Rooms
` Hair/Beauty Salon
` Massage services
` Radio
` Restaurant(s)
` Closet
` English
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Linens, towels and laundry washed in accordance with local authority guidelines
` Staff trained in safety protocol
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` TV & Movies/Shows
` Air conditioning in public area
` Heating in public area
` Allergy-free rooms available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Bicycle rental (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

Cleveland Marriott Downtown at Key Tower Guest Reviews

Overall Average Score: 
Very Good (4.21 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Cathy, Massillon, visiting Rocket Arena Fri, 4 October 2024

We received the utmost courtesy from all staff members. We will definitely be return customers.

Liked: Courteous staff.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Vicky, Shelby, visiting Jacobs Pavilion at Nautica Mon, 20 September 2021

Liked: Clean; comfortable beds.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Leonard, Cincinnati, visiting Jacobs Pavilion at Nautica Wed, 22 July 2015

Liked: Bed; air conditioning; brightness of the room; bellman (Chris); valet service; front desk; restaurant; breakfast buffet; Jake's Bar (the manager on duty saw that the waitress was really busy and he brought our food and drinks to us); LG Flatscreen TV (with digital/HD channels) and finally, a perfect shower head!
Disliked: Nothing. This hotel was superior from top-to-bottom, check-in to check-out!

5

Exceptional - 5.0 out of 5

Kathryn T, Pittsburgh, PA, visiting Jacobs Pavilion at Nautica Sun, 13 July 2014

Liked: Fantastic service; friendly staff; most comfortable bed I've ever slept in.

5

Exceptional - 5.0 out of 5

Sherry, Howard OH, visiting Jacobs Pavilion at Nautica Mon, 5 August 2013

Liked: Beautiful hotel; very good service.
Disliked: Water pressure in the shower left a lot to be desired, but the hotel is beautiful!

5

Exceptional - 5.0 out of 5

Tonya B, West Lafayette, IN Tue, 13 November 2012

Liked: Very friendly staff; clean rooms.

Write a Review of Cleveland Marriott Downtown at Key Tower
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Cleveland Marriott Downtown at Key Tower 1360 West Mall Drive, Cleveland, OH