Clayton Hotel Belfast

Very clean and comfy. Will be staying again; very nice.

Disliked: Nothing.

Very good hotel, lovely staff

Liked: Breakfast amazing lovely staff
Disliked: Room needed a wee freshen up

Exceptional

Exceptional

Liked: Good location, parking so close, good room
Disliked: Nothing

Exceptional

Great location, friendly staff. One...

Liked: Great location, good breakfast. Friendly staff.
Disliked: Booked as a family with 2 rooms. One for myself and my husband and one for the kids.Our room (608) had an unbearable smell. At first I thought the previous occupant had been smoking in it and someone had sprayed air freshener to mask the smell. After spending an hour in the room I realised it was actually the smell of damp/rotting carpet. There seemed to be a leak somewhere in the bathroom and the entire room smelled so bad.The kids room next door didn't have a smell but the window was broken and did not sit flush with the frame. You could almost stick your fingers outside the gap was so big. As a result the noise of traffic below was very loud and my normally comatose kids were awake half the night.Thought about going to reception to complain but as we needed to be adjacent to the kids I was afraid we wouldn't be moved to adjacent rooms and said we'd put up with both as only staying one night.I don't normally write reviews on hotels and ignore reviews when people say needs updating etc but in the instance I felt I needed to. Like I said we had 2 rooms and both had fairly serious issues.

It was a good stay...

Liked: Location was good for everything I wanted do some staff were really helpful
Disliked: There was no towel in room when we arrived also cups were dirty stain when using the first night and were not changed on other days Being told breakfast was 12 pound then got charged 15 pounds each false information given

An enjoyable stay in the...

Liked: A well located hotel that is good value with excellent service and many useful features. Great staff, super food for breakfast and at the restaurant which we tried and would recommend.
Disliked: I'm actually struggling to think of anything, exept I couldn't figure out how to operate the aircon.

Very good

Liked: Staff were nice
Disliked: The room could have been cleaner. Coffee stains on walls & doors. Housekeeping didn't replace toilet roll

Hotel location was great but...

Liked: Breakfast was OK but not very warm.Location was great
Disliked: I was told hotel was 258 poundsThat calculated to just under 300 euros. But I was charged 310 on arrival