Very clean and comfy. Will be staying again; very nice.

Disliked: Nothing.

Horrendous stay, staff rude and...

Liked: N/A
Disliked: Probably one of our worst experiences to date. The staff are rude and extremely unprofessional. We asked to order a drink and was told no we asked why and a lady called Katie said because you have to be staying in the hotel. they overcharged our card by 90 pounds sterling. Do not be fooled by the prices the ridiculous price for car parking will bump up the price 20.50 for one day.

Good

Liked: Overall it was a great stay at the hotel it was clean comfortable and a Lovely place to stay.
Disliked: I paid for breakfast in the price of the hotel but then was told I wasn?t getting any breakfast by the hotel as they were booked out..

Overall we enjoyed our stay

Liked: The breakfast was ok, I thought it was a little expensive for what you got
Disliked: The dinner menu in the hotel was quite limited

Exceptional

For a more enjoyable experience,stay...

Liked: Things have changed since c19. The staff are trying their best in difficult times but from what I experienced more staff are needed to accommodate check ins and table service.
Disliked: I did not like the fact that I couldn't use the facilities I paid for eg. The swimming pool slots very limited or fully booked up. I didnt like the fact that all of the people in my company HAD to order a MAIN meal in order to be able to sit in the restaurant area and have an alcoholic beverage, seems like pure exploitation of customers who have paid top price for a hotel that was already limiting you on the facilities you could use.

Good

Disappointing unfortunately

Liked: Didn?t have breakfast
Disliked: We where in the executive room , there was very little comfort as stated we would have robes and slippers etc.. we did not. Also we did not get to use the pool either days as we were not informed of the booking service pre getting there , if that information had of been shared with us we might have got to use it.. disappointed as that was one of the reasons we booked this hotel. Our room was also extremely hot we did have the AC on and windows closed but we couldn?t be comfortable in it. The TV in the room would not come on we rang reception and got a new remote over 45 minutes later which also did not work.

Pleasant

Liked: Staff were all so nice and helpful and great location
Disliked: Paid for a room with a double bed and when we arrived the room had two single beds pushed together which kept separating.

Very good