Clayton Crown Hotel London Guest Reviews
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Write a review
Dave Thu, 28 March 2024
Exceptional
Liked: Very clean and not so much noise
Disliked: Could use some paint
Laura Thu, 28 March 2024
Huge potential to be a...
Liked: The hotel itself is lovely as you walk through the door. Lovely reception area and classy and tasteful music. Very pleasing on the eye and a warm feeling.
Disliked: Honest feedback for consideration. Hospitality: No welcome at reception and no information given. Ie. Breakfast times, check out info etc. Equally no one to greet us at breakfast so we just walked in. Due to this no info given here either so was a guessing game. Breakfast was stone cold and it was only on sitting down having got our breakfast that we realised we could have ordered from a menu. Some info on arrival would have been helpful but seemed to be an absence of staff. Just a bit of simple hospitality seemed to be lacking from the staff. We rarely saw any. Room: The room was nice on the eye, spacious and comfortable but sadly the lights were faulty and flashing continuously. Shower curtain and grouting were mouldy. Single duvet inside a double sheet on the single bed. Which is uncomfortable and poorly managed. Broken lamp. Extremely dirty fan (air con) clearly hadn’t been cleaned in a long time. The operating station for this gives out a bright light in the night. Personal thing, but I like the room to be dark when going to sleep. It was like having a night light on in the night that you couldn’t turn off. Beds not particularly comfortable, too hard. Biscuits with tea and coffee facilities would have been a nice touch. Don’t think we’ve stayed anywhere before that doesn’t offer these. Location: Tube station a 20 minute walk from the hotel. This was my fault for not checking the distance before hand but because we had to make a few trips out during our stay this was irritating. All of these things could be easily rectified so just giving honest feedback. We stay in a lot of hotels and sadly for the price we expected a higher a standard of hospitality, cleanliness and attention to detail. It’s a shame as a really lovely hotel.
Novak Wed, 27 March 2024
Exceptional
Mohita Wed, 27 March 2024
Good
Liked: The staff of the hotel is good, they allowed us early check in.The location of the hotel is pretty good. It is well connected with transportation.
Disliked: They didn't provide few things in the room, like a toothbrush kit, room slippers, etc. which we have to ask them particularly. Otherwise, the overall room was good and clean.
Cindy Tue, 26 March 2024
Wouldn’t stay again.
Liked: Location
Disliked: Looked dirty and run down.Windows all filthy.Bedding stained.Carpets all stained.Posters up still advertising Christmas.Miserable untidy staff.
Johnson Mon, 25 March 2024
Good
Disliked: No plugs or TV worked
Gozel Mon, 25 March 2024
Exceptional
Michael Mon, 25 March 2024
Very good
Neil Sun, 24 March 2024
Happy helpful staff, clean room
Liked: Clean, good location, nice helpful staff !
Patricia Sun, 24 March 2024
Lovely stay
Liked: The hotel was nice clean fresh and airy. Staff were very nice. Location is excellent.
Disliked: Nothing