Clarion Pointe Sevierville-Pigeon Forge

Pleasant

Hassle and stressful after a...

Liked: Breakfast was good. Kids liked the pool.Staff was friendly and helpful
Disliked: We arrived and got our room. We unpacked. Decided to let the kids swim before pool closed. Upon returning to room, we kept hearing water dripping. The source was water dripping inside the shower from the light in shower. Reported it to front desk. We was moved to another room. Had to repack and get the kids up at 10:45 pm to move to different room. Were as we had to unpack and get kids to bed again. Wifi was a hassle to get, never did get it for tv. Gave up and went to bed.

Very good

Great value

Liked: The location was great, the room was comfortable and clean.
Disliked: The property could use some upgrades, the bathroom is very small.

Exceptional

Liked: Price and cleanliness.

Very good

Stay away!

Liked: It was in a good location
Disliked: When we first arrived, the room smelled terrible of mildew! The best was so uncomfortable, we had back aches all week. Add on top of that, the pillows were way too soft so we did not get great sleep all week. I kept telling my husband the room smelled terrible all week long. Mid week, we discovered there was water leaking in our shower from the upstairs room. That's absolutely disgusting! The pool was alright, but definitely looked better in pictures. It was small, and had many things floating inside of it. Many of the walls throughout the hotel were old, falling apart and had stains. I could add so much more, but it does not matter, we will never ever stay at this hotel again! I wanted to leave the first day, but the husband said no. I should not have had to pay almost $500 for this terrible hotel and experience. Yikes

Very good

Very good

Liked: Breakfast was good.
Disliked: Had to kill spiders in window. Smelled a little musty.