Name: Clarion Pointe Medford
Address: 1501 South Pacific Highway, Medford, OR
Telephone: (888) 608-6346

Liked: Staff was very helpful, rooms were clean and comfortable. Great value for the price!

Perfect

Liked: Lovely place, excellent facilities, excellent breakfast, staff very friendly
Disliked: Nothing, it was perfect. Wish we had longer there

Very good

Liked: The location was great for us. The bathroom had plenty of counter space. The shower was good. Nice staff. Good breakfast and nice lobby.
Disliked: The hotel did not know we needed pet friendly King on 1st floor despite our sending 3 messages requesting such. They accommodated our needs with pet friendly double queen on 1st floor. Small room but doable.

Exceptional

Liked: Clean and friendly
Disliked: Bed to firm. Hot tub is a warm tub, needs to be hotter.

Superb

Exceptional

Decent hotel for an overnight...

Liked: Large room, comfy bed, good breakfast.
Disliked: It’s gonna need a cosmetic makeover soon. No staff at front desk for check in or check out. They were in a side room. On check out, it took 5-10 mins for the girl to come out. I had to go and knock on the door and eventually she came out - she was “on the phone”. For me, not having someone at the front desk greeting guests is unprofessional. Sorry.

Very good

Superb

Liked: The pool

Receptionist gone bad

Liked: Not much
Disliked: Man at front desk didn't like to help me and walked away from me when checking in cause you could see he was racist. Another lady had to come out to help me get checked in. She was very polite and helpful

Comfortable room, but housekeeping needs...

Liked: Bed was comfortable, room nicely appointed, breakfast was really good, employees very pleasant and helpful.
Disliked: Bathroom floor was sticky, one light out in bathroom, only one washcloth, no Kleenex, sliding door to closet fell off track when I tried to open it. When I mentioned this to desk clerk she said it happens all the time, but that corporate people won't allow them to remove the doors.