Clarion Pointe Jacksonville near Camp Lejeune

Superb

Superb

Passable

Liked: Location
Disliked: The smell of the rooms and hallwayThe gnats in the bathroom The bathroom fan rattling Pool not open

Wouldn’t stay again. Price of...

Liked: The property is pretty outdated. We were there after Memorial Day, they said the pool still was not open for use. The lobby is a little misleading to what the rooms actually look like once you check in
Disliked: The mold, there was pink mold all around the bathroom sink, mold in the shower…. Rooms felt humid which I’d guess attribute to the amount of mold. bathroom was grimey, and the rooms looked like they tried to update them but didn’t do a good job with it

Superb

The stay was great but...

Liked: Cleanliness and freshness! Along with the friendliness of staff!
Disliked: No electric car charging stations as mentioned online.

It was appropriate for a...

Liked: It was very good. The coffee was bitter, and it is probably due to the machine needing to be cleaned.
Disliked: Lacking sufficient towels in the bathroom, especially when the cleaning staff is unavailable every day.

Exceptional

Customer service here is wonderful....

Liked: The breakfast was an average low budget hotel breakfast. No pastries to be had. The kitchen staff was a solo woman who worked her heart out to feed everyone. Biscuits were good but gravy was like glue.
Disliked: Mold. Mold. Mold. Our bathroom was covered in mold. The smell hit you when you walked in room. We asked to change rooms and made them aware of situation. They changed our room and house keeping had just left our new room. It smelled fine and clean. I went to pull pocket slider shut to use restroom and mold covered the pocket slider door. There was water damage to bottom of door.