Name: Clarion Pointe Charleston - West Ashley
Address: 2455 Savannah Highway, Charleston, SC
Telephone: (888) 416-0458

Comfortable

Liked: Fair
Disliked: Enjoyed the stay.

Exceptional

Liked: Everything
Disliked: None

Good

Pleasant

Awful. Never coming back

Liked: The manager was nice.
Disliked: They closed the pool no longer will have a pool. The rooms were not clean had mold on the walls, no hot water. House keeping never came to clean rooms. Did not want to give extra towels or wash clothes. Room smelled.

It wasn't pleasant

Disliked: I didn't like staying near an exit nor having television channels to watch.

Not Thrilled

Liked: Location was pretty good. What staff there is was friendly and helpful.
Disliked: No ice machine on the first or second floor. Coffee maker did not work, clogged from lack of cleaning. Hair dryer did not work.bedroom lamp had to be replaced, and while he was doing so the maintenance man was kind enough to get paint and cover the mud? Blood? On the walls beside the bed.Keys kept failing..

Just was not happy I...

Liked: I paid for a room with a whirlpool tub in it . When we got there and was checked in was told not told that the room we got did not have it. I went back to the front desk and she told me that the whirlpool tub rooms was broken . I said so what are we going to do . She said that I could check out . I told her that we was 3.5 away from home so what was I going to do. They never offered to refund me any of my money back . I know that the room we was in was cheaper than the room I paid for . Not happy at all

Ok, if you're not picky.

Liked: Ok, but....over 4 days the room was not cleaned or towels replaced, the kitchen had a broken coffee maker and no silverware, cups, anything. There were trucks in the parking lot running their engines all night. The shower was either scalding hot or all cold, not mixed and comfortable. The bed was comfortable. I felt safe, but it was pretty basic. There were signs of renovation but the pool area was closed, the work out room had some equipment but it wasn't inviting. The building has a lingering scent of tobacco despite being smoke free. I was happy to leave.