Clarion Inn & Suites University Center Guest Reviews
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|2.4 miles from Auburn centre|
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Anonymous Sun, 22 March 2020
Good customer service but horrible...
Liked: Customer service was excellent! I was immediately helped and given a refund.
Disliked: The rooms were very musty and smelly. Not a very clean establishment overall.
Justine Sun, 8 March 2020
Morgan Sat, 7 March 2020
Liked: Convenient place to where i was visiting in auburn and all food places and stores we're near.
Disliked: Nothing it was a fine place to stay for the price given.
Teresa Wed, 4 March 2020
Liked: sufficient though I'm not a big breakfast person
Disliked: all ok
Ashley Sun, 1 March 2020
It was great very affordable...
Liked: Bed was comfy room was clean!!! Everything worked how it should
Disliked: The shower curtain rod was broken
Anonymous Sat, 29 February 2020
Verified Hotel Guest Tue, 25 February 2020
Disliked: Mold in the bathroom vent, filthy carpet, staff clueless, cigarette butts all over the walkways, holes in the shower curtain, half of the bulbs in entrance way out, people partying in the parking lot. Ate the cost of another reservation rather than go bac
Gary Tue, 25 February 2020
Liked: They had a good breakfast. The room was comfortable.
Disliked: The remote control didn?t work for the TV and they sent a maintenance man while I was going to pick up the kids to bring back to the room. I had just turned on the lights so they would be on for the kids when we come in and the maintenance man turned off all the lights after I had turned them on for the children. I paid for the room for two days and on the second day, me the kids went and got a pizza and drove back to our room and was locked out of our room because they had only made the electronic keys for one day. We had to walk to the lobby with the pizza that was already getting cold to get our key updated before we could eat our pizza. The health spa was out of order.
Anonymous Sun, 23 February 2020
The lobby area was clean...
Liked: Breakfast was good (plenty of choices, well-stocked, tasted good), clean area.
Disliked: I made a reservation several days in advance. When I checked in they said that someone else was in my room and that the hotel was full. The gentleman working the desk felt that it was a computer glitch and felt bad. He gave us a room that someone else had booked but had not checked into yet. When we got there, we were concerned that someone was already using that room, as the TV was on. There was a Dark, deep stain on the end of the white bedspread that appear to be old blood. This frightened my children. We looked under the bed to make sure no one was there, to discover a wadded up piece of paper and lots of dust piles (not vacuumed well over a long period of time)! I showed a picture of the stain to the morning manager.
Shirley Sat, 22 February 2020
Miserable and heartbreaking.
Liked: It gave me a place to sleep and change my clothes for my brother's funeral.
Disliked: Each time we tried to enter the room we had to stand out in the cold and rain because the key card never worked. The first time the clerk couldn't get in so after we stood out in the cold and rain for 30 minutes with our luggage in tow we were changed to another room. This room was no better because the clerk had to change out the card every time we returned. This was even harder since I was grieving and attending my brother's funeral.