Visted Ashville for Gin Blossoms concert at Orange Peel! Amazing; hotel staff was very, very friendly; helpful with directions; warm welcome; Uber was great - fast. Room clean; beds comfy but extremly noisy; leave the television on while you try to sleep - interstate noise; very thin walls; very loud bathroom fan; no elevators; be prepared to climb stairs; breakfast was just OK; way too pricey for no sleep; we did notify the frront desk at check out but no discount was offered.

Liked: Comfy beds; comfy pillows; clean; no pets.
Disliked: Too noisy; thin walls; loud traffic; loud neighbors; bathtub would not drain; fan noise.

I was happy with my trip. But next time the hotel should make it clear what the policies are from the jump.

Liked: Darius Rucker was amazing!
Disliked: The staff wasn't very good about explaining the policies and guidelines clearly, and the manager was very odd.

It was fine for the...

Liked: Everything was fine
Disliked: room was very small and could have been cleaned better

Very good

Liked: It was close to biltmore estates.
Disliked: Getting to the hotel was confusing due to driving through the parking lot of Texas Roadhouse to get to it.

Superb

Exceptional

Liked: location

Good

Liked: Friendly people in the office
Disliked: Only thing that was annoying was not the hotels fault. Loud rap music in car in parkinglot at 7:30 in the morning

good location

Liked: It is close to Biltmore village and Biltmore estate.
Disliked: The breakfast was not good. I understand that in the time of pandemic it s not easy to provide a packed breakfast, but the one that was provided is below expectations. Only banana was eatable.

Bugs, dirty bedding, smelly room...

Disliked: When we arrived we found the room had a bad odor, the sink was not clean and the sheets had not been changed on one of the beds. After further investigation we found dirty sheets, hair in the bed and on pillow cases and a live BUG in the bed. When we called down to the front desk the girl moved us to another room. It was too late at night for us to find another hotel and it was Labor Day weekend. We were stuck. After trying to call the manager 5 rimes I finally got a hold of him. I felt we should get some compensation. He was very RUDE, didn't care and hung up on us. He offered a $6.00 refund on a $100.00 room..?? Honestly he was a joke. I would NOT recommend this hotel to anyone.

Superb

Liked: It is very close to Biltmore estate and Downton Asheville
Disliked: Not enough parking space but the place is very convenient if your planning to visit Biltmore.

Exceptional

Liked: One of the cleanest hotels I have ever stayed at with the MOSTcomfortable beds. Plus the price was an added bonus. Did not have high expectations even after reading all the good reviews. To say I was surprised would be an understatement. A very pleasant experience. I will certainly recommend to all my friends.
Disliked: Nothing. This was an amazing hotel.