Very good

Disappointing

Liked: The room was what was advertised. And my daughter's got to swim some. However they didn't tell us when we checked in the pool would be closed on the morning of our second night and the whole reason for getting room was for my daughters to swim for there birthday.
Disliked: The dayshift guy was rude and acted as if he didn't want to help me. The evening shift who checked us in was... Nice. But very slow and acted pretty confused in r/t his job. Very very slow. And didn't seem to have much of a clue. Also online it said full breakfast every am. We got nothing but a glass of juice on the first am and nothing on second juice machines weren't even working at that point. Definitely should have told us pool would be closed on our second morning. The pool was the whole reason for staying so my daughter could swim for her birthday

Exceptional

Liked: Professional, friendly front desk
Disliked: Nothing in particular. It was dated and renovations were in progress. Location was a bit industrial.

Very poor

Liked: Some staff members were very nice.
Disliked: Well I did not like the fact that pool and jacuzzi was closed I think that needed to have been on the website that it was temporary closed that's one of the reasons we had picked this hotel for. We got to the room and there was a little bit of toilet paper on the roll and no other toilet paper in the room had to wait till the next morning to to get some toilet paper and also that morning tried to take a shower and the shower did not work plus the tub had backed up I will not be staying here again. Also needed to put on the website that the breakfast was not open. When we put the amenities in that we were looking for it should let you know that stuff is temporarily closed due to covid-19 which makes no sense to have it closed since you can operate the breakfast area and the pool area at 50% capacity now.

Liked: It was OK
Disliked: The first room I checked and didn�t have a refrigerator or microwave I need those because I am a diabetic and I need to get my medication cold

Very good

Very good

Liked: It was very nice
Disliked: Need more vending machines that take debit cards

Exceptional

Liked: Nice room, I liked there was also a couch in the room. Nice pool and hot tub.
Disliked: My only complaint is no fridge in the room.