Clarion Inn and Suites by Choice Hotels Grand Rapids Airport Guest Reviews
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|10.4 miles from Grand Rapids centre|
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Anonymous Tue, 26 November 2019
Liked: Breakfast was enjoyable
Disliked: The staff was very rude.
Melissa Sat, 23 November 2019
Not impressed with the hotel
Liked: Breakfast was pretty good.
Disliked: Not a very clean facility. The bed wasn?t very comfortable. The blow dryer was your typical hotel wall blow dryer however it had been removed from the wall and just left sitting in the bathroom. The plug was broken but it was still usable with a little bit of work. The drain cover in the shower wasn?t attached so anytime you took a shower the drain cover moved. The drain in the bathroom had something (kinda looked like a bandaid stuck in it. Check in was at 3. We were unable to check in early (even though the room was ready) because we booked on line. Overall the hotel just needed some attention to the details. However we will not be coming back. I would highly discourage anyone from staying here.
Festus Fri, 22 November 2019
Disliked: The location was good, the staff was warm and friendly, facility was clean
Cheryl Thu, 21 November 2019
Liked: The room interior was acceptable
Disliked: The desk clerk gave us confusing directions to closest entrance. She was not that friendly and seemed not that concerned about enterance problems. One enterance door was so warped we were not able to open it. We asked for a 4am wakeup call that we did not receive Our door to our room was also warped and difficult to open
Shanestella Tue, 19 November 2019
Was not happy at all...
Liked: They gave a way my room why I was stay there two Strange People enter my room while I was sleep I did not feel safe They deactivated my key to my room will not refund me my money for one of my nights
Anonymous Thu, 14 November 2019
Liked: Close to airport and restaurants. King bed very clean and comfortable. Shuttle service to airport perfect. Had to leave before breakfast but the dining area large and modern and clean. Hotel had everything we needed. Very happy with our stay.
Heather Sun, 10 November 2019
Pattic Thu, 31 October 2019
Make sure the phone is...
Liked: Room was clean...just needed updates like fresh carpet and paint.
Disliked: Phone was not connected..which I didn't realize until I needed to call the front desk at 2:30am. I had to scramble to find it on my cell phone because someone kept knocking and trying to use his key card to enter my room. He also tried to enter my room prior to that at 1:30am. Staff was prompt to come up and address him but it was very unsettling. Bathroom light cover was missing..naked light bulb...no vent fan. Mattress was hard and you could feel the coils. No sink drain cover..you could see a big wad of gum down in the drain...gross.
Eric Thu, 31 October 2019
Liked: Over all nice experience
Disliked: People partying
Wanedia Thu, 31 October 2019
Disliked: I didn't like how at breakfast time no one dump trash in between guest eating. Also they didn't put more food out after they did it the first time only.