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AustraliaClarion Inn And Suites Grand Rapids Guest Reviews
Overall Average Score:
Okay (2.75 out of 5)
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Devan Thu, 19 June 2025
Passable
Liked: Breakfast
Disliked: Unclean sheets, lack of towels, closed pool in the summer
Anonymous Thu, 19 June 2025
Disappointing
Liked: Not what I expected
Disliked: Breakfast
Shay Wed, 18 June 2025
Worse place I have ever...
Liked: Absolutely nothing I definitely wouldn’t recommend anyone to stay here at all definitely not a family.
Disliked: The pool is not working the parking lot is covered in broken gas and condom wrappers, the wires to the tv were cut and hooked into the tv, the head boards were nasty had hair stuck to them, bath room was not clean at all. My mom got a room as well here the first room had blood all over the sheets they tried to refuse her another room. This is definitely a hotel were people just hook up and leave, shouldn’t be considered a family hotel.
Froh Mon, 16 June 2025
Wouldn't recommend for a family.
Liked: Convenient front desk staff for check in
Disliked: Pool wasn't available. A main reason we wanted to stay was for the pool.Not being able to take breakfast to my room. Beds were very uncomfortable. All the plugs were loose we could barely use them. Had to buy extension cords for the lack of plugs.
Alexandria Mon, 16 June 2025
Bad
Liked: Nothing
Disliked: It was dirty, smelled absolutely disgusting, switched rooms twice an still no improvement. Plug outlets don't work. Pool was closed. None of the lamps worked in the room.
Kattie Mon, 16 June 2025
Very poor
Liked: Area
Disliked: Pool was closed
Shiatt31 Sun, 15 June 2025
Exceptional
Liked: Great location friendly staff
Disliked: Nothing
Knapp Sun, 15 June 2025
It was ok but wish...
Liked: Pool wasn't working they could of said something .......all the pop machines and snack machines were unplugged............ loud neighbors .......floors were little sticky and didn't have many kid tv channels....
Disliked: That the pool didn't work....people sleeping on the side walk.....kind of alot if people hanging on the outside
Little Fri, 13 June 2025
Exceptional
Anonymous Tue, 10 June 2025
Extremely disappointed and dissatisfied
Liked: Location to the airport, only 6 minutes away.
Disliked: People smoking just outside the exit doors, I’m not sure what the law is smoking that close to the doors. The room smelled, not clean, almost like urine. It appeared the sheets were clean but there was dust on the desk and night stand. None of light fixtures worked. Burned out bulbs, not sure. The bathroom needs maintenance to the walls. The electrical receptacles are in very poor condition. While trying to change my phone, the plug continued to fall out. This could be a fire hazard. There was trash around the exit door going to the pool. I would not recommend this facility to anyone.
