Name: Clarion Hotel
Address: 7501 West Saginaw Highway, Lansing, MI
Telephone: (888) 608-6346

Passable

Liked: Breakfast wasn't bad. Eggs dry. No yogurt in the frig. Home fries were tasty.Slow to keep up with breakfast traffic. Eating space tight.
Disliked: The major complaint is that on the outside of the building the old Ramada sign remained and we could not find it.The was only a banner at the check in desk. It had recently changed ownership. In the middle of a huge renovation. Rooms and pool area were great but the rest of the building was terrible. I understand staying open while under construction, but the customer should nade aware of what to expect before getting there. Especially explaining ihe hotel was the old Ramada.

Passable

Exceptional

Very good

Liked: Staff was very friendly and accommodating room was extremely nice!
Disliked: The roof needs fixed there was a slight leak while we were there and I thought there would have been coffee all day

Good

Exceptional

Disappointing

Liked: just the location, they don’t complain much about being loud
Disliked: the pool dirty, green shit all on the wall , there stains on the sheets, the hallways smell like shit, all the doors be unlocked no security at all.

Poor

Good

Disappointed

Liked: At face value it looked ok. Obviously under renovation but that's ok.
Disliked: Room dirty, obvious deferred maintenance in the bathroom.. water damage beside the tub noted wet mushy wall. The tub had a broken corner that had been silicone back on but still leaking. Black looking mold in the corners. If we hadn't been so tired from traveling and had already brought luggage in it we may have asked for another room. I addressed it with the supervisor who was very understanding. She couldn't adjust anything because I booked through booking. Com