Clarion Hotel & Suites Hamden -New Haven Guest Reviews
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|1.2 miles from Hamden centre|
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Gladys Sat, 16 November 2019
It was okay, but breakfast...
Liked: Beds were comfortable, but some days the rooms went uncleaned.
I liked one staff called Abigail, she is super professional, friendly and very helpful?
Disliked: Breakfast was horrible, no varieties and food ran out all the time, no enough fruits and the space is very crowded.The lady at the kitchen kept telling us to come early before it finishes: clearly the hotel wasn't ready for a large number of guests The hotel is super expensive, and when l asked for breakfast improvements no one cared? When l asked for help with heater at night the lady called Alexis didn't know how to go about it but she never bothered to get me someone to help, even after l called several times she claimed 'l don't know' The keys cards were a nuisance, they were not working half of the time and one has to make numerous trips to have them activated.
Fredrick Sat, 16 November 2019
Quite eventful and extremely satisfying
Liked: Yes very fulfilling
Disliked: Honestly l loved everything especially the staff, food, facilities and environment
Raquel Fri, 15 November 2019
Anonymous Fri, 15 November 2019
Jill Sun, 10 November 2019
Liked: Absolute disgrace. This is a Welfare/In Place Shelter. Rooms had people in them, not clean, double booked, tried to charge me twice for the room. Desk staff had no idea what they were doing. Actually felt bad for the make desk attendant.
Still tried to get me to pay again morning of checkout when I showed them charges sitting on my account that was charged when I checked in.
Disliked: Dirty, unkept, staff had no idea how to use checkin or checkout system Still tried to get me to pay again morning of checkout when I showed them charges sitting on my account that was charged when I checked in. Absolute disgrace. This is a Welfare/In Place Shelter. Rooms had people in them, not clean, double booked, tried to charge me twice for the room. Desk staff had no idea what they were doing. Actually felt bad for the desk attendant
Holly Thu, 7 November 2019
Disliked: The halls were filthy. Pool closed by health department. Bed not made. Room not vaccumed. Breakfast poor. Carpets worn tatered. Musty smelling- toilet not working right and noisy.
Kaespronk Thu, 7 November 2019
Elena Tue, 5 November 2019
Liked: Location right off hwy
Disliked: Keys never worked to get into our old dirty room. Pool was closed, which was great because it was a really old run down hotel
Anders Sun, 3 November 2019
Disliked: The room was not properly cleaned at arrival. The bed was terrible, it was like a hole in the middle and felt like I was sleeping in a cot.
Anonymous Sun, 3 November 2019