Clarion Hotel & Conference Center Sherwood Park

Bad

Liked: Nothing!!! Absolutely nothing! It was dirty and very old stuff & smelly!!!
Disliked: The AC noise didn't let us sleep all night, but if we kept the AC off, then it's was burning hot! The pillows and sheets were stinks!!! The door cards never work, and we have to consistently go down to recharge the card! Around 10:00 PM we requested to have some pillows and blankets but the main desk said: to wait till next day morning, like seriously!!!! The worst part was the iron was so dirty and had some color and grassy, so when I used it, my wedding dress was all goneeee! The swimming pool water is dirty! There's was no soap and any shampoo in the washroom!!!Seriously, there were so many things that were wrong. It was incredibly disgusting!!! It was a hunting hotel!!! The most strange thing: during my checkout, I told the main desk everything and he was oh ok, we will look at.... Seriously, there was no apology o any recompense....etc or even anything!!!It was my worst experience!!!

Good

Nice quiet hotel, reasonably priced....

Liked: Staff were friendly and very helpful.
Disliked: TV that requires instructions and help to turn on. Very limited channel selection.

Passable

Poor

Reasonable amenities but would look...

Liked: Easy to access and off of the main roads so noise during the nights is limited, beds and pillows were comfortable, good shower pressure. Check-in process was very quick and front desk staff were friendly. Climate control in the room was effective.
Disliked: No air conditioning in lobby or restaurant made being outside of the room and the breakfast relatively uncomfortable. The TVs did not have cable or satellite - there is a smart box so you can sign into Netflix, Prime, etc but would be nice to have at least basic cable.

Exceptional

Good

Liked: Staff and lobby
Disliked: Dirty rooms and showers

Has all your needs

Liked: Free breakfast + pool
Disliked: Lacks toiletries, no microwave in room