Clarion Hotel Conference Center on Lake Erie

GREAT

Liked: Everything about the hotel was EXCELLENT! Easy check in and check out , friendly staff, and very clean rooms . The restaurant was also very good. Great food and reasonable prices. We will definitely stay here again. Thank you for an enjoyably stay!
Disliked: Nothing!!

Pleasant

Okay if you don't care...

Liked: Breakfast is the only highlight of the stay. Clean area and good selection and view of the lake.
Disliked: Room was dated and carpet was musty. I wouldn't stay again.

Fishing was awesome .

Liked: The complimentary breakfast was great. The staff was very pleasant and helpful. The room was very clean.
Disliked: Called to book the room and was told to go online to one of the booking sites to make reservation . The man said he could not help with the reservation and I found that odd and still don’t understand why he couldn’t take the reservation over the phone

Good

Liked: Beds and room were clean and comfortable. Staff was friendly
Disliked: The appearance of front desk personally at night was poor. The property is a great facility for Dunkirk. It is poor that carpets are taped to the floor, broken windows, outlets aren't open for guest service. The property is tired and looks like its headed for "The Super 8" concept. The outdoor pavilion is worn. and needs paint. Handicap signage is not even presented properly. Your P.M. program looks nonexistent. As a former Dunkirk resident and Hotel GM, this is not a good representation for the city. You need to take a deep dive into this operation

Poor

Disliked: Staff scolded me for using booking.com

Very good

Liked: Location
Disliked: Exercise room. Equipment old.

Good

OK

Disliked: The hotel is fairly rundown and in need of an upgrade.