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Clarion Hotel & Aqua Lagoon Waterpark

eef - (888) 323-5826
Clarion Hotel & Aqua Lagoon Waterpark, 1080 Riverdale Street, West Springfield, MA -(888) 323-5826
Area: West Springfield
(Map)
2.3
HOTEL RATING: 
DISAPPOINTING
2.3 out of 5 (252 Ratings)
4.3 miles The Big E
v10 mins driving
UBER from $9-11
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Ideally located in the prime touristic area of West Springfield, Clarion Hotel and Aqua Lagoon promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Clarion Hotel and Aqua Lagoon. Designed for comfort, selected guestrooms offer television LCD/plasma screen, air conditioning, heating, wake-up service, desk to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, billiards, games room. For reliable service and professional staff, Clarion Hotel and Aqua Lagoon caters to your needs.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
w
Non Smoking
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Casino
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Water sports
` BBQ facilities
` Water park
` Wheelchair accessible
` On-site parking
` vending machine
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Game Room
` Horseback Riding
` Restaurant(s)
` Daily Housekeeping
` English
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
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Clarion Hotel & Aqua Lagoon Waterpark Guest Reviews

Overall Average Score: 
Disappointing (2.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Ricardo Sun, 1 January 2023

Perfect

5

Exceptional - 5.0 out of 5

Ricardo Sun, 1 January 2023

Exceptional

0.5

Poor - 0.5 out of 5

Crystal Mon, 21 November 2022

Bad

0.5

Poor - 0.5 out of 5

Tara Tue, 8 November 2022

Liked: Never again

5

Exceptional - 5.0 out of 5

Melissa Wed, 19 October 2022

Perfect

5

Exceptional - 5.0 out of 5

Melissa Wed, 19 October 2022

Exceptional

1.5

Poor - 1.5 out of 5

Man Kit Mon, 17 October 2022

This guest did not leave comments about this hotel.

3.5

Good - 3.5 out of 5

Nathaniel Tue, 11 October 2022

Hit & Runs @ Clarion Hotel

Liked: Very clean room nice hotel
Disliked: My car was parked & hit on there property, very upset about this because I have yet to view the cameras or speak to anyone on the management level about my car invovled in a car crash that occurred after I just checked in. I arrived at 3:30PM to find my car damaged at 6:40PM. I called the authorities but they are unable to do anything because they can not view the cameras until the manager becomes available. I stayed on 10/9/22 and I still have not spoke to anyone from the hotel as of yet.

3.5

Good - 3.5 out of 5

Nathaniel Tue, 11 October 2022

Hit & Runs @ Clarion...

Liked: Very clean room nice hotel
Disliked: My car was parked & hit on there property, very upset about this because I have yet to view the cameras or speak to anyone on the management level about my car invovled in a car crash that occurred after I just checked in. I arrived at 3:30PM to find my car damaged at 6:40PM. I called the authorities but they are unable to do anything because they can not view the cameras until the manager becomes available. I stayed on 10/9/22 and I still have not spoke to anyone from the hotel as of yet.

4

Very Good - 4.0 out of 5

Ellison Thu, 6 October 2022

Very good

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Clarion Hotel & Aqua Lagoon Waterpark 1080 Riverdale Street, West Springfield, MA
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