Clarence Court Hotel

Poor

Overall disappointed considering the price,...

Liked: Good location
Disliked: - No air conditioning - Only one tiny fan to keep two people cool in a heat wave! - outdated decor in rooms and hallways - needs fresh carpets and paint, with more modern furniture to bring it back to life- public toilets downstairs had towels overflowing everywhere. - staff were pleasant enough - breakfast was really below par, for a 4 star to claim a continental breakfast which turned out to be 3 juices (orange, apple and one other), some cheap filter coffee and really basic pastry options which didn’t seem fresh on the day is laughable. The cooked English was okay but we had to ask for toast separately and I had to remind them for butter and my brown sauce which is just all basic stuff which should happen quickly without having to remind staff (it wasn’t exactly a busy morning).

Disappointing

Liked: Good location
Disliked: Decor was very tired and needed a revamp. Outside space was limited and neglected. Breakfast was appalling

Overpriced

Liked: Not much really, overpriced for what it was.The staff were very polite, but the breakfast very poor.The room was very small and cramped and hot, there was nowhere to put your items of clothing has there were no drawers has such. Parking you had pay for even though you were staying there.You could have got a better hotel than this for the money in cheltenham for our dates and 4 star,.all l can think of is they must think they have something special.
Disliked: Plenty, would not come again and certainly wouldn't recommend.

Quite nice for a listed...

Liked: Great location..friendly staff.
Disliked: A little old fashioned but OK.

Very pleasant

Liked: Was fine, did what was required.
Disliked: Can’t really think of anything

Old fashioned elegance with charm...

Liked: Lovely Hotel, had a real family owned feel to it, exemplified by a warm welcome. Great location with good parking. A very well appointed bar and seating area. A very nice dining area. Room was tastefully decorated bathroom had particularly good towels.
Disliked: Wifi code in the room information is printed incorrectly, beware. a couple of niggles with the room but relatively minor and easily dealt with. Needs a little more organisation around the dining area, we got the impression no one was really in charge.

Excellent hotel

Liked: Lovely small hotel in a great location. Room was large and staff friendly.
Disliked: Nothing

Very good

Liked: Ok
Disliked: Swimming pool not in hotel. 10 minute walk to Sport Centre. Pool ok