Civic Center Lodge / Lake Merritt BART Guest Reviews
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Andrea, Lemon Grove, visiting Scottish Rite Center Oakland Fri, 9 February 2018
Since I have never been to Oakland, I had no idea of where to stay. So I ended up at the Civic Center Lodge. Here is the thing - I was traveling by myself, female, and I was given a room on the bottom level. I asked the motel manager if I would be safe. He responded 'of course, you have nothing to worry about'. Well I reminded him that he kept his door locked and I had to ring a bell to get him to unlock it so that I could enter. Also, when asking the Taxi driver if I was safe in the area, he told me during the day I would be okay, but do not walk around at night. Okay, maybe the safety thing was my issue, but the NOISE, freeway, train, and just people walking up and down the stairs. I did not have a problem with the bathroom window as some travelers did, because it was frosted and no one could see through it - just remember to close it. The BART is close, but not safe at night to walk the block plus to the motel. Only in my opinion.
Liked: It was clean; linens (towels, sheets etc.); fridge; microwave and coffee pot in room.
Disliked: The NOISE (please see review).
Laketha, Lathrop Mon, 8 February 2016
Liked: It was a great stay for the night; the price was very reasonable. The rooms were clean, the front desk clerk was very friendly and accommodating. I would stay there again.
Mateusz Fri, 17 June 2022
Passable
Maclennan Fri, 17 June 2022
Exceptional
305trvlguy Fri, 17 June 2022
Only in a pinch..
Disliked: Roaches in my room and very tight parking lot. Not to mention $100 CASH deposit!
Gabriel Wed, 15 June 2022
Exceptional
Smith Sat, 11 June 2022
Pleasant
Randall Thu, 9 June 2022
Very good
Mcdowell Fri, 3 June 2022
Superb
Liked: The cleanliness of the room and property.
Disliked: It was difficult communicating with the staff.
Daneisha Thu, 19 May 2022
Horrible. I will never stay...
Disliked: The staff was very rude and prejudice. She didn?t want to give me a non smoking room because for whatever reason she felt as though I smoked. I have Wells Fargo with fraud alert on my account and when they took my information my card didn?t go through and it said fraud on her machine. I tried explaining to her that it?s just my bank making sure it?s me, I even tried showing her the text message and she still said I was committing fraud and she?s not taking my card again. At this point, I honestly want to leave, but it was late in the evening and I just needed to sleep. Finally I convince her to take it again and it goes through. I go get my bags from my car and take them upstairs. When I get upstairs, the lady from the front desk is calling my room phone. I answer and she?s yelling telling me that I have too many suitcases and this is not a storage!? I had 3 suitcases and since when did hotels tell you how many suitcases you can bring? She also was very disappointed to see that my room didn?t smell like smoke when I was leaving. Because she threatened me that if it did, she wouldn?t give me my deposit back. She looked at my room, handed me my deposit and walked away without saying a word. I would never stay there again. Not to mention that when I was leaving my friend came to help me leave. She was waiting on me to come down, sitting in her car quietly and the front desk lady went banging on her car window asking her what she?s doing on her parking lot. That lady is ridiculous and they deserve to be out of business.
Boyton Thu, 19 May 2022
Good
Danny Wed, 18 May 2022
Disappointing
Disliked: Woman at front desk was not nice, demanded cash deposit and room payment in cash, accused me of being a smoker and gave me a smoking room which stunk.