Citystay Hotel

Rough area. Son was nearly robbed on the way into the hotel. Room was up 5 flights of stairs and many walkways. Room was dirty. Bedside table had no drawers. Wardrobe was full of junk. Bathroom was not clean. Wouldn't have a shower in that. We're initially booked for a three night stay but left after one night.

Liked: Location and price.
Disliked: Everything else.

I am very happy I decided to stay at Hotel Citystay.

Liked: The location is within walking distance for the ABBA Arena.
Disliked: Nothing.

This is not a hotel....

Liked: I can't say that I liked anything, I stayed 15 minutes at the hotel and left. It does not match the listing and cannot be considered a hotel.To get to my room I had to climb about 4 floors, I even had to go out the back door and then go back in as if it were another building. We are traveling so we have a lot of luggage and my wife can't handle it, no one helped. The room was tiny, it had a bed and 40 cm on each side and in front to get through, how am I going to open the suitcase to get changed? The walls were all dirty and stained. I was wronged, I went through 6 countries all in the same price range and this was by far the worst. The worst of all is that I arrived very late at night at 1 am and had to look for another hotel and they were all full, I managed to sleep at 4 am. It was impossible to stay there. When I went to leave there was no one at the reception, I saw that no one would be back, I left the key on the counter and left. I explained this to the hotel the next day and I haven't had a response in 4 days. I was cheated by a false advertisement, I paid twice and still had to pay more at another hotel because I booked at the last minute. I don't recommend it, I didn't have any assistance from the hotel in this regard, hence the report.
Disliked: Everything, I didn't like., I stayed 15 minutes at the hotel and left. It does not match the listing and cannot be considered a hotel.To get to my room I had to climb about 4 floors, I even had to go out the back door and then go back in as if it were another building. We are traveling so we have a lot of luggage and my wife can't handle it, no one helped. The room was tiny, it had a bed and 40 cm on each side and in front to get through, how am I going to open the suitcase to get changed? The walls were all dirty and stained. I was wronged, I went through 6 countries all in the same price range and this was by far the worst. The worst of all is that I arrived very late at night at 1 am and had to look for another hotel and they were all full, I managed to sleep at 4 am. It was impossible to stay there. When I went to leave there was no one at the reception, I saw that no one would be back, I left the key on the counter and left. I explained this to the hotel the next day and I haven't had a response in 4 days. I was cheated by a false advertisement, I paid twice and still had to pay more at another hotel because I booked at the last minute. I don't recommend it, I didn't have any assistance from the hotel in this regard, hence the report.

I liked it and will...

Liked: Best location, cafe is right next to the hotel is amazing with delicious food. The bed was very comfy and clean as well as towels. National Express brings you to the hotel and you can get to Stansted airport just by crossing the road and catching the bus
Disliked: It’s quite dirty but accessible if you are not going to spend the whole day inside.

There's a reason why this...

Liked: The staff were friendly and the transport link is very convenient, with the nearest tube station being a small walk away. Although the shower is very basic and difficult to adjust it works pretty well.
Disliked: We were told the wrong room number at first. The beds were uncomfortable. There was a fan in the room, however it was not enough to cool the room down.The bathroom was dirty and both the bathroom door and the wall next to the room door were damaged. The window only had single glazing, which is quite shocking in this day and age, and as a result the sound of traffic seeped into the bedroom.

Pleasant

Good

Liked: Room was fair size, peaceful and have your own bathroom was a bonus.
Disliked: Paint peelings in bathroom, need addressing. Table between beds, could have been wiped before my arrival.

Pleasant

Nice, friendly staff and a...

Liked: Nice staff
Disliked: Wi-Fi sometimes needed restart

Disappointing

Superb

Liked: Good lovation, right next to the tube station and a dlr station. Couple of shops nearby, the staff was friendly.