CitySpace Guest Reviews
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Westhaven Tue, 1 July 2025
Uncomfortable
Disliked: Carpet was very badly stained. Property smelled bad. Room was swelteringly hot, with only a tiny, ineffectual fan. Rooms were not serviced during the stay.
Niall Mon, 30 June 2025
Cheap but clean.
Liked: Room was very clean and the location was alright with easy access to the underground.
Disliked: Fire alarm went off at 5 am, from an overflowing toilet on the 3rd floor. Its one of these practically staffless hotels which relies on phone check ins so it took around 35/45 mins for anyone to show up and resolve it or turn off the alarm. Whilst everyone in the hotel stayed outside in the cold at 5am. When someone arrived, they explained that obviously it wasn't there fault because the toilet that overflowed was a shared bathroom which was overflowing in the middle of the night and no one alerted them. I don't know who anyone could have alerted because I didn't see any staff. In reality an apology would have sufficed for the inconvenience.
Shilpa Mon, 30 June 2025
Passable
Sangah Sun, 29 June 2025
Satisfaction.
Liked: The location was ideal. It's literally right next to the tube station. It was quiet and peaceful during the night. The room was tidy and very warm.
Disliked: One downside was no lift, but it was alright as I was aware of it beforehand.
Amy Sat, 28 June 2025
Bad times
Liked: The bathroom flooded and the fire alarm went off at 5am no staff were available no apology no comp nothing
Disliked: I will never stay here again the codes are not exclusive and somebody could enter your room
Katie Fri, 27 June 2025
Very good
James Tue, 24 June 2025
Exceptional
Liked: The room was big and comfortable, 2 big sofas and a.big bed. Great service and easy to check in and out. Great location, easy to go to see the sights.
Disliked: The window of our room (1st floor) opened onto a rooftop which could be accessed by anyone, so we were a.bit worried to keep it open at night
Caroline Sun, 22 June 2025
Pleasant
Angel Sun, 22 June 2025
Grateful for the location, although...
Liked: I really like the location, you are very central to move in any means of transport, although the subway station is literally next to it, I loved the location.
Disliked: I was assigned to an apartment with two single beds, but the space was too small to unload the suitcases, it was not practical and the bathroom was outside the room.
Darren Sat, 21 June 2025
Meh
Liked: Location
Disliked: It was 32 degrees outside and no way to cool the down other than a fan. The room was about 38 degrees and needs air con. Room was a bit tatty. No cover to shower drain. Wouldn't stay again