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CityFlatsHotel - Grand Rapids Ascend Hotel Collection eee - (855) 261-9021
CityFlatsHotel - Grand Rapids Ascend Hotel Collection, 83 Monroe Center Street Northwest, Grand Rapids, MI -(855) 261-9021
Area: Grand Rapids
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BOOK ONLINE OR CALL - (855) 261-9021
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (183 Ratings)
0.1 miles from Grand Rapids centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
This eco-friendly boutique hotel is located in central Grand Rapids just 350 feet from the Grand Rapids Art Museum. It offers an on-site bistro and bar as well as a 24-hour coffee shop. Free WiFi access an HDTV and an iPod docking station are part of every room at CityFlatsHotel Grand Rapids. Each are uniquely decorated with bold colors and modern locally-crafted furniture. CitySen Lounge the on-site bistro offers lunch and dinner with a daily Happy Hour from 4:00pm until 6:00pm. CityBru a 24-hour coffee shop offers pastries snacks and fair trade coffee. Eco-friendly features at the Grand Rapids CityFlatsHotel include bamboo linens low-flow faucets and energy-efficient lights. Countertops are crafted with recycled glass and marble. The Public Museum of Grand Rapids is a 10-minute walk from the hotel. Frederik Meijer Gardens & Sculpture Park is 5 miles away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Wheelchair accessible
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Invoices
` Staff trained in safety protocol
` Free face masks
` Food delivery
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Cleaning products available
` Parking available (charges may apply)

CityFlatsHotel - Grand Rapids Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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2

Disappointing - 2 out of 5

Dianne, Garden City, visiting GLC Live at 20 Monroe Sun, 30 April 2017

Much to my dismay the room was dusty and dirty; the floors weren't mopped or swept, with hair all over the bathroom floor; the towels were old and thin, and frayed; the tissue box was empty and not sure the sheets on the bed were even changed prior to our visit; even the two apples were old.

Liked: The location.
Disliked: The housekeeping.

5

Exceptional - 5 out of 5

Lew, Clyde, visiting Intersection Grand Rapids Sat, 12 November 2016

Liked: The bed was like sleeping on a cloud.

4

Very Good - 4 out of 5

Arregui Tue, 26 September 2023

Very good

4

Very Good - 4 out of 5

Baker Sun, 24 September 2023

Very good

Liked: Location proximity to venue, beautiful room, clean, nice staff, lobby bar
Disliked: Did not validate parking so you're paying for a parking meter from 8a-6p, had to park on the road.

3

Pleasant - 3 out of 5

Mark Thu, 21 September 2023

We we celebrating our 50th...

Liked: Location was excellent. Beds were comfortable. Nice bathroom.
Disliked: Window looked out at brick side of adjacent building. No view as expected by picture of hotel on website. Room felt like a closet. New “coding” for room key for elevator use that was almost impossible to activate. We used the steps instead of attempting to use the elevator. Parking availability and location was not clearly described and being unfamiliar with downtown made it frustrating to find something. Lounge was not opened during stay. Room light switches complicated to figure out as to what switch operated what lights.

4

Very Good - 4 out of 5

Marcia Thu, 21 September 2023

Comfortable and stylish in a...

Liked: Location was excellent, we had to be on the ferry early in the morning and it was very nice to be so close. The furnishings and decor were lovely, very comfortable.
Disliked: Parking was adequate, but dragging luggage and other items around to the front of the building and then up the stairs… a bit much for these folks.

2.5

Fair - 2.5 out of 5

Lorena Sat, 16 September 2023

I would definitely try somewhere...

Liked: Walking Distance to the venue
Disliked: Getting. On the elevator, not knowing you had to put your room card in and take it out fast And then press the floor number they should’ve told us that as a deskThey should have in the shower, better access getting in the shower turning on the water, took me a minute to figure that out .My room was on the second floor and I could hear the toilet flushing the whole night from the third floor  so it was not fun the next day not getting any sleep 

5

Exceptional - 5 out of 5

Jennifer Thu, 14 September 2023

Exceptional

Liked: Staff was very friendly, view was beautiful, beds were SO COMFORTABLE!! Chase was very accommodating and let us check in early. Seems like every staff member went out of their way to make sure we were happy!
Disliked: More coffee pods in room--we only had two for the three of us in the room.

5

Exceptional - 5 out of 5

Tammi Sat, 2 September 2023

Exceptional

Liked: Very accommodating. Excellent customer service!

4

Very Good - 4 out of 5

Jason Wed, 30 August 2023

Very good

5

Exceptional - 5 out of 5

Jennifer Wed, 23 August 2023

Great property in downtown Grand...

Liked: Location was so close to the Van Andal Arena and restaurants! Short, safe walk!
Disliked: Elevator was so slow. We used the stairs for most of our stay.

4

Very Good - 4 out of 5

Joyce Mon, 21 August 2023

Very good

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CityFlatsHotel - Grand Rapids Ascend Hotel Collection 83 Monroe Center Street Northwest, Grand Rapids, MI