Much to my dismay the room was dusty and dirty; the floors weren't mopped or swept, with hair all over the bathroom floor; the towels were old and thin, and frayed; the tissue box was empty and not sure the sheets on the bed were even changed prior to our visit; even the two apples were old.

Liked: The location.
Disliked: The housekeeping.

Liked: The bed was like sleeping on a cloud.

Great Location- Ask about room...

Liked: The location was excellent for walking downtown and was close to the river, Founders and Atwater. The street has coffee shops and several little eateries and has pretty lights at night. The front desk was very friendly and courteous.
Disliked: Our room (2008) wasn't what I expected for the price we paid. It was clean and comfortable but the window was way up in a corner and we felt like we were in a basement. It was a little disappointing to not be able to see outside. I felt like that should have been disclosed. Also, we were right next to the elevator and there was an event that evening so it was very loud. It says parking (I think this may be most GR hotels) but when you get there it is street parking or a parking garage (discounted for weekends)

Nothing like CityFlats Holland. Save...

Liked: Great location, very comfy bed
Disliked: Room was small and awkwardly arranged. Zero charm and completely basic ? I?ve been in 2 star motels that had more charm and better caliber fixtures. HORRIBLE value for price.

Booking.com room allows another to...

Liked: It was modern and clean.
Disliked: They allowed someone that I know casually to check into my room when I did not give permission for anyone to do that, nor did I mention anyone staying with me in my booking.com confirmation. I ended up having to rent another room and to pay for both. It seems illegal to me that they allowed someone to check into a room I had rented.

Very good

Disliked: Coffee shop and bar/restaurant were not open.

Exceptional

Disliked: No fridge or microwave

Trapped in the elevator

Liked: Close to downtown. Great concept
Disliked: Room keys weren?t properly programmed (twice) and we were locked in the elevator (twice). Yes, step into the elevator and the door closes, you use your room key to active the elevator. When your room key is not properly activated, you?re trapped in the elevator!!! Had to call the elevator company from the call button, cannot place a cellphone call from inside!! The front desk clerk seemed perturbed that he had to come and let us out. Mold in the shower, we had to request fresh towels for the second day.

Very good

Good

Liked: Location was great
Disliked: Had to pay for parking and amenities were shut down.

Superb

Liked: Great location