CityFlatsHotel - Grand Rapids Ascend Hotel Collection Guest Reviews
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Dianne, Garden City, visiting GLC Live at 20 Monroe
Much to my dismay the room was dusty and dirty; the floors weren't mopped or swept, with hair all over the bathroom floor; the towels were old and thin, and frayed; the tissue box was empty and not sure the sheets on the bed were even changed prior to our visit; even the two apples were old.
Liked: The location.
Disliked: The housekeeping.
Lew, Clyde, visiting Intersection Grand Rapids
Liked: The bed was like sleeping on a cloud.
Perry Mon, 30 June 2025
Pleasant
Liked: The bed was very comfortable.
Disliked: The parking was the main reason I wouldnt stay again 48 bucks for less than 24 hour parking is crazy. The shower sprayed onto the floor and soaked the bathroom with the door closed. There were stains on the comforter, no mini fridge, and you had to walk to the bar for ice.
Melissa Sun, 29 June 2025
Exceptional
Michael Tue, 17 June 2025
Very good
Shannon Sat, 14 June 2025
Superb
Greig Thu, 12 June 2025
Good downtown location
Liked: Great location. Room style 'brutalist' was certainly different. Great shower , perfect for short stays.
Disliked: Parking was expensive, seemingly an on going problem. No fridge in the room.
Leonardo Tue, 10 June 2025
Superb
Robert Thu, 5 June 2025
Very good
Uher Thu, 29 May 2025
Front staff was super helpful...
Liked: Location, price, friendly, clean
Elaine Thu, 29 May 2025
Super comfy and cute
Liked: Really unique, cute, stylish and modern. Only staying here if I return to GR
Disliked: Nothing!
Nikita Thu, 22 May 2025
Very good
Disliked: There was no breakfast