CityFlatsHotel Grand Rapids Guest Reviews
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|0.4 miles from Grand Rapids centre|
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Dianne, Garden City, visiting GLC Live at 20 Monroe Sun, 30 April 2017
Much to my dismay the room was dusty and dirty; the floors weren't mopped or swept, with hair all over the bathroom floor; the towels were old and thin, and frayed; the tissue box was empty and not sure the sheets on the bed were even changed prior to our visit; even the two apples were old.
Liked: The location.
Disliked: The housekeeping.
Lew, Clyde, visiting Intersection Grand Rapids Sat, 12 November 2016
Liked: The bed was like sleeping on a cloud.
Susan Tue, 6 July 2021
Great Location- Ask about room...
Liked: The location was excellent for walking downtown and was close to the river, Founders and Atwater. The street has coffee shops and several little eateries and has pretty lights at night. The front desk was very friendly and courteous.
Disliked: Our room (2008) wasn't what I expected for the price we paid. It was clean and comfortable but the window was way up in a corner and we felt like we were in a basement. It was a little disappointing to not be able to see outside. I felt like that should have been disclosed. Also, we were right next to the elevator and there was an event that evening so it was very loud. It says parking (I think this may be most GR hotels) but when you get there it is street parking or a parking garage (discounted for weekends)
Sarah Mon, 5 July 2021
Nothing like CityFlats Holland. Save...
Liked: Great location, very comfy bed
Disliked: Room was small and awkwardly arranged. Zero charm and completely basic ? I?ve been in 2 star motels that had more charm and better caliber fixtures. HORRIBLE value for price.
Stacy Mon, 28 June 2021
Booking.com room allows another to...
Liked: It was modern and clean.
Disliked: They allowed someone that I know casually to check into my room when I did not give permission for anyone to do that, nor did I mention anyone staying with me in my booking.com confirmation. I ended up having to rent another room and to pay for both. It seems illegal to me that they allowed someone to check into a room I had rented.
Gary Sun, 27 June 2021
Disliked: Coffee shop and bar/restaurant were not open.
Eugene Mon, 7 June 2021
Disliked: No fridge or microwave
Baker Sun, 6 June 2021
Trapped in the elevator
Liked: Close to downtown. Great concept
Disliked: Room keys weren?t properly programmed (twice) and we were locked in the elevator (twice). Yes, step into the elevator and the door closes, you use your room key to active the elevator. When your room key is not properly activated, you?re trapped in the elevator!!! Had to call the elevator company from the call button, cannot place a cellphone call from inside!! The front desk clerk seemed perturbed that he had to come and let us out. Mold in the shower, we had to request fresh towels for the second day.
Anne Sat, 15 May 2021
Anonymous Thu, 6 May 2021
Liked: Location was great
Disliked: Had to pay for parking and amenities were shut down.
Carol Sun, 11 April 2021
Liked: Great location
Victoria Thu, 25 March 2021