City View Hotel Roman Road

The room was dirty; the shower head wouldn't attach to the shower; there was no hot water and no plug in the sink; there was dust everywhere and smelt musty. Someone from the company needs to make a surprise visit to the hotel, they would be horrified.

Liked: Nothing.
Disliked: Everything.

Passable

Rotten

Liked: I did not like anything about the property at all
Disliked: The property was absolutely disgusting our own room, the toilets and shower was vile

We left as soon as...

Liked: It was chaos
Disliked: Everything. I went into the courtyard and found where they kept the sheets and it was in an open cupboard outdoors with pidgeons on it

Bad

Liked: Very bad cleaning even toilets.
Disliked: Rooms were filthy smelly.

Disappointing

do not book this one

Liked: Nothing
Disliked: everything.

Kind of... Disappointed

Liked: The staff was very nice and helpful. However, I had to purchase cleaning products to clean the bathroom, the toilets. After certain time there was no bath mat in the bathroom, if there was a bath math ... It would be mucky and soaked... and we ended up with bedbugs we ended up saving on the stay but then having to spend for our health and to make our home safe for our entire family. Shame. Very poor hygiene, the room was very dusty and we came back after our first day out and our bedroom door was opened ...We had to empty our bins every day and and fresh towels only provided on our first day ...Also there was an opened "sky window" that we could not closed. The room was so dusty that we had to remove the shield protector from the fan to wipe the dust of the pals in order for us to use it. Also , we could here every noise of the traffic, police siren ( as it is near a police station) The advert did specify to bring your own bed sheets ... This does not stop contamination. Maybe, a bit of TLC and structural management / housekeeping will help profit and less negative reviews? Unless this is a commercial strategy

Dont waste your money

Liked: Nothing
Disliked: Booked months in advance, requested 2 twin rooms for 4 guests. When we arrived they gave me a twin room and a double room - No contact from them to say of any changes. Not what I wanted, not happy to accept. Was offered another double room foc. On the website it has a photo of a twin room with a kettle and decently decorated. What we got was more like something from the film "Taken". I was in a 'double' room under the stairs with a tiny skylight window, a smelly fridge, a fan on the wall and a chair. (I considered praying for Liam Neeson to come rescue me.) I asked the manager where I could get a cup of tea from, he pointed and said "cafe across the road". My fellow guests were just as apprehensive, upstairs in the twin room, there was a fridge in a worse condition than the one in my room, no kettle, and a feeling of being watched. Their shared bathroom was filthy with toothpaste over the sink and toilet, the shower curtain was stained brown at the bottom. And these were just the noticeable areas as you opened the door. They didn't bother to go in any further. Back downstairs, the other double room had small dark curly hairs on the bed, and one of those old fashioned foldable wooden dressing screens - as a curtain from the main road. Needless to say, we didn't stay there.

Exceptional