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City Hotel West

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City Hotel West, Moselstr. 35, Frankfurt
Area: Central Station South - Riverbank - City Center
(Map)
1.75
HOTEL RATING: 
POOR
1.75 out of 5 (229 Ratings)
0.7 miles Alte Oper Frankfurt
v6 mins driving
t16 mins walking
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Hotel Description
This 3-star hotel is located in the center of Frankfurt am Main just 656 feet from Frankfurt Central Station. City Hotel West offers free Wi-Fi throughout the hotel. City Hotel West is a modern hotel which was newly opened in 2006. All rooms are decorated in warm colors and feature cable TV and a private bathroom. The rich breakfast buffet is provided each morning between 07:00 and 10:00. City Hotel West provides excellent transport connections from Frankfurt's Hauptbahnhof (Main Station). Frankfurt Airport is 15 minutes away by train and the Frankfurt Trade Fair is just 2 underground stops or a 10-minute walk away. Frankfurt's banking district and main shopping streets are also within a 10-minute walk of City Hotel West.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Heating
` Fax/photocopying
` Private check-in/check-out
` vending machine
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Audible alarm
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Indoor parking (charges may apply)
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City Hotel West Guest Reviews

Overall Average Score: 
Poor (1.75 out of 5)

Write a review

1

Poor - 1.0 out of 5

Barboza Mon, 30 June 2025

Please alert the location of...

Liked: Nothing
Disliked: One of the reasons I usually choose Booking, is because I trust this website and the hotels they recommend... I'm aware that there are hotels in every part of a city, but when travelling with family, SAFETY is my priority. I won't go through the details of the quality of the room and how the pictures doesn't resemble at all the current situation of the hotel.... I just would appreciate a warning of the location of the hotel from the website as other websites do, and if you still consider this place suitable for you and your family, then go ahead... The only advantage of the hotel is that in 3 min you are in a safer location at the Train Station.

0.5

Poor - 0.5 out of 5

Naranzul Thu, 26 June 2025

Bad

0.5

Poor - 0.5 out of 5

Anonymous Wed, 18 June 2025

Bad

Liked: Everything was below expectation. Worse experience ever. No value for money. Never been to such an old and unkept hotel in my life. The pictures on booking.com are grossly exaggerated and don't give a fair picture of the hotel. Very unsafe neighborhood.

2.5

Fair - 2.5 out of 5

Karl Sun, 15 June 2025

it was okay.

Liked: i was able to check in early.

0.5

Poor - 0.5 out of 5

Khan Thu, 5 June 2025

a very bad experience even...

Liked: bad place no facilities
Disliked: very dirty place even the door locker were broken i was shocked how it can be there in frankford like area i was feeling like i am some where in india or pakistan

0.5

Poor - 0.5 out of 5

Tom Sun, 1 June 2025

Awful hotel

Liked: Nothing
Disliked: Everything. It unsanitary, dangerous, infested with bugs , drug users using the property not comfortable. No air con. The pictures on booking.com do not represent what the bedrooms and property are like. DO NOT STAY HERE it is dangerous and Iam not exaggerating

1

Poor - 1.0 out of 5

Veronica Wed, 14 May 2025

Very poor

Liked: Nothing
Disliked: Everything, dirt everywhere, bed (mattress, bed clothing, pillows) all very disgusting.

0.5

Poor - 0.5 out of 5

Gary Thu, 8 May 2025

Don’t go near it

Liked: Nothing
Disliked: It said it was new (2006) it looked really oldIt said they had breakfast, they didn’tIt was in a very seedy area drugs and prostitutes

0.5

Poor - 0.5 out of 5

Ali Tue, 29 April 2025

Terrible Experience - Not as...

Liked: Nothing!!
Disliked: This was the worst hotel experience I have ever had. The place was full of cockroaches, the bed was dirty, full of holes, and covered with hair.The smell was awful, and the hotel was nothing like the pictures on Booking.com.It was noisy all night, with homeless people staying in the hotel, slamming doors and shouting.I felt completely unsafe and uncomfortable.I highly recommend avoiding this place.

1.5

Poor - 1.5 out of 5

Ezeh Fri, 11 April 2025

Poor

Liked: Nice location
Disliked: It wasn't that clean like it was on the pictures and the bed cover also looks old

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City Hotel West Moselstr. 35, Frankfurt
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