Citrus Hotel Cheltenham by Compass Hospitality Guest Reviews
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Val
Enjoyed our overnight stay in a very clean hotel. Everything you needed is catered for. Location close to the shopping arcades and plenty of places to eat. Would recommend it highly. Would definately stay there again.
Liked: Very very clean, staff pleasant and very helpful.
Disliked: Car park spaces rather tight.
Trevor Mon, 19 May 2025
Pleasant
George Wed, 14 May 2025
Disappointing
Geraldine Wed, 30 April 2025
Bad
Liked: Beware - this hotel has closed and is now a private property. When I went to the hotel I encountered a group of rather shady looking men who told me that the hotel is now a private property and no longer exists. Shame on you Booking.com for listing a property that no longer exists. Booking com took the full payment from me in April. The first day of my trip was ruined as I had to spend quite a lot of time finding alternative accommodation. The trip ended up costing three times the price of the original. Disgraceful way to treat a loyal Booking.com customer.
Martin Wed, 16 April 2025
Disappointing
Stephanie Wed, 16 April 2025
Good
Mary Sat, 12 April 2025
Very good
Lisa Wed, 9 April 2025
Good experience, great staff
Liked: Good value for money. Good location. Needs updating
Emmanuel Tue, 8 April 2025
Very good
Luke Mon, 7 April 2025
Very good
Jack Mon, 7 April 2025
Clean, comfortable & central
Liked: Great location & clean rooms. It’s a budget hotel so don’t expect the ritz but it’s clean, comfortable and very central
Disliked: The highly inflated rates during the Cheltenham festival but tbf every hotel in cheltenham does this so can’t really single them out