Citrus Hotel Cheltenham by Compass Hospitality Guest Reviews
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|0.2 miles from Cheltenham centre|
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Val Thu, 19 November 2009
Enjoyed our overnight stay in a very clean hotel. Everything you needed is catered for. Location close to the shopping arcades and plenty of places to eat. Would recommend it highly. Would definately stay there again.
Liked: Very very clean, staff pleasant and very helpful.
Disliked: Car park spaces rather tight.
Hibbydiver Tue, 21 September 2021
Did the job
Liked: The location was perfect being just round the corner from the main street. Good selection of eating places close by. The staff were excellent and the bed was comfortable. Would use again when in Cheltenham.
Disliked: Had no complaints about our stay here.
William Sun, 19 September 2021
The hotel was in an...
Liked: Reception staff polite,knowledgeable,courteous.Continental breakfast ideal.Bedroom/bathroom spacious, comfortable with large windows
Disliked: Covid restrictions limited cleaningFridge would have been very useful for medicenes
Rowena Sat, 18 September 2021
Value, comfort and quality.
Liked: Everything. My room was big, 216, and very comfortable with plenty of storage space, fridge and kettle. Lovely toiletries too. Dressing gowns, slippers and bath towels. Budget price but 5* quality. Good decor
Zopito Thu, 16 September 2021
Liked: Location, size of room, no luxury but good standard for what we needed and staff were very helpful and available. Great package!!!
Disliked: Nothing major, little things of maintenance. A light bulk above the mirror in the bathroom, the drain in the sink was slow and a grip plastic in the bathroom/ shower could be helpful. Great overall, great location and great staff . We would use the place again!!
Sofia Thu, 16 September 2021
Kieran Wed, 15 September 2021
Liked: We thought we were staying in student accommodation or accommodation that resembled a hostel.
Disliked: Looked like student accommodation. Was in an area which was mostly bedsits and very noisy with people going home from the pub's.
Anonymous Tue, 14 September 2021
Liked: Very good situation with good secure parking. Cheerful staff. Comfortable bed and clean room.
Disliked: Poor choice breakfast, not a true continental and no hot food during the week. Poor maintenance; shower head partly blocked and leaking giving inadequate spray, light bulb not functioning over headboard and lift out of action. No hand towels provided.
Carole Mon, 13 September 2021
Liked: Location and great room.
Fiona Sun, 12 September 2021
Liked: Matt found us a fan which was great, the beds were very comfortable and sheets clean.
Disliked: Very dated and shabby.No air con so rooms were very warm.Carpet in the bedroom could have done with a good clean.The tap in the bath was broken and mouldy.The plug in the bathroom sink was broken.Windows were very dirty.
Reece Sun, 12 September 2021