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Citrus Hotel Cheltenham by Compass Hospitality eee - 0808 164 1025
Citrus Hotel Cheltenham by Compass Hospitality, Wellington Street, Cheltenham -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (1447 Ratings)
0.2 miles from Cheltenham centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Fresh simple and very modern this limited-service hotel is just a 2-minute walk from centre of Cheltenham. The award-winning hotel has bedrooms and suites to suit all types of traveller. All bedrooms have a flat-screen TV free WiFi and complimentary tea/coffee-making facilities. All room rates include a continental buffet breakfast. Guests of the Citrus Hotel can take advantage of up to 25% discount off their bill at selected restaurants in the town. The Citrus Hotel has new conference facilities and private parking.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Pets Allowed
` Golf Course
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Bar
` 24-Hour Front Desk
` Elevator
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` On-site parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized

Citrus Hotel Cheltenham by Compass Hospitality Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5 out of 5

Val Thu, 19 November 2009

Enjoyed our overnight stay in a very clean hotel. Everything you needed is catered for. Location close to the shopping arcades and plenty of places to eat. Would recommend it highly. Would definately stay there again.

Liked: Very very clean, staff pleasant and very helpful.
Disliked: Car park spaces rather tight.

4.5

Wonderful - 4.5 out of 5

Hibbydiver Tue, 21 September 2021

Did the job

Liked: The location was perfect being just round the corner from the main street. Good selection of eating places close by. The staff were excellent and the bed was comfortable. Would use again when in Cheltenham.
Disliked: Had no complaints about our stay here.

4.5

Wonderful - 4.5 out of 5

William Sun, 19 September 2021

The hotel was in an...

Liked: Reception staff polite,knowledgeable,courteous.Continental breakfast ideal.Bedroom/bathroom spacious, comfortable with large windows
Disliked: Covid restrictions limited cleaningFridge would have been very useful for medicenes

5

Exceptional - 5 out of 5

Rowena Sat, 18 September 2021

Value, comfort and quality.

Liked: Everything. My room was big, 216, and very comfortable with plenty of storage space, fridge and kettle. Lovely toiletries too. Dressing gowns, slippers and bath towels. Budget price but 5* quality. Good decor
Disliked: Nothing

4

Very Good - 4 out of 5

Zopito Thu, 16 September 2021

Great.

Liked: Location, size of room, no luxury but good standard for what we needed and staff were very helpful and available. Great package!!!
Disliked: Nothing major, little things of maintenance. A light bulk above the mirror in the bathroom, the drain in the sink was slow and a grip plastic in the bathroom/ shower could be helpful. Great overall, great location and great staff . We would use the place again!!

3.5

Good - 3.5 out of 5

Sofia Thu, 16 September 2021

Good

1.5

Poor - 1.5 out of 5

Kieran Wed, 15 September 2021

Poor

Liked: We thought we were staying in student accommodation or accommodation that resembled a hostel.
Disliked: Looked like student accommodation. Was in an area which was mostly bedsits and very noisy with people going home from the pub's.

4

Very Good - 4 out of 5

Anonymous Tue, 14 September 2021

Very good

Liked: Very good situation with good secure parking. Cheerful staff. Comfortable bed and clean room.
Disliked: Poor choice breakfast, not a true continental and no hot food during the week. Poor maintenance; shower head partly blocked and leaking giving inadequate spray, light bulb not functioning over headboard and lift out of action. No hand towels provided.

4

Very Good - 4 out of 5

Carole Mon, 13 September 2021

Very good

Liked: Location and great room.

2

Disappointing - 2 out of 5

Fiona Sun, 12 September 2021

Disappointing

Liked: Matt found us a fan which was great, the beds were very comfortable and sheets clean.
Disliked: Very dated and shabby.No air con so rooms were very warm.Carpet in the bedroom could have done with a good clean.The tap in the bath was broken and mouldy.The plug in the bathroom sink was broken.Windows were very dirty.

3.5

Good - 3.5 out of 5

Reece Sun, 12 September 2021

Good

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Citrus Hotel Cheltenham by Compass Hospitality Wellington Street, Cheltenham