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Citrus Hotel Cardiff by Compass Hospitality eee
Citrus Hotel Cardiff by Compass Hospitality, Bute Terrace, Cardiff | Area: City Centre
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3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (2001 Ratings)
0.3 miles from Cardiff centre
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Hotel Description
In Cardiff's historic city center this designer budget hotel is opposite the Motorpoint Arena. Each room at Citrus Hotel Cardiff by Compass Hospitality is designed in a striking retro style and features panoramic views of the city. Guests can make use of a flat-screen TV tea and coffee facilities and free WiFi. There is a 24-hour reception desk and a chic lobby bar that serves light snacks and refreshments. The hotel provides a range of hot and cold items for breakfast including tea and coffee a selection of fruit juices Danish pastries toast fruit yogurts various cereals cheese portions bacon sausage hash brown scrambled eggs and baked beans. People who are leaving the hotel before 07:00 can also request a “breakfast to go”. There is also a range of restaurants can be reached within 10 minutes' walk of the hotel. The Citrus Hotel Cardiff by Compass Hospitality is superbly located for the city's major venues including the Millennium Stadium and City Hall. St David's shopping arcade is just across the road from the building.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Parking
` Vending Machines
` 24-Hour Front Desk
` Elevator
` Family room
` Smoking area
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Ironing service
` Heating
` Luggage storage
` WiFi
` Shared lounge/TV area
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` Secured parking
` Daily Housekeeping
` Kid-friendly buffet
` Toilet with grab rails
` Wine/champagne
` Bottle of water
` Breakfast options
` Key card access
` Security alarm
` Smoke alarms
` Fire extinguishers

Citrus Hotel Cardiff by Compass Hospitality Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.95 out of 5)

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1

Poor - 1 out of 5

Gareth W, Swansea, visiting Wales Millennium Centre Mon, 10 November 2014

All in all, a really disappointing stay. Needs a lot of updating in certain areas - our bedroom was filthy, with dirty stained towels, and the mattress needed replacing, as did the curtains that looked like old bed sheets. Breakfast, well what can you say!? Make your own toast etc., but no plates, bowls, cups to put it on. Warm juice! The floor was covered in bits of food - it was disgusting. I certainly won't stay there again and will inform others not to either. Room was supposed to be a double, but it was 2 single beds!

Liked: None.
Disliked: Dirty; very, very basic; no plates, cups or glasses for breakfast; mattress collapsed in the middle; parking very, very limited.

5

Exceptional - 5 out of 5

Apo Mon, 3 August 2020

Exceptional

Liked: Very friendly staff and clean hotel.
Disliked: All excellent

4

Very Good - 4 out of 5

Prab Mon, 3 August 2020

Very pleasant, would definitely return!

Liked: The staff I think Paul and David were exceptional helpful, even doing this pandemic they were so helpful , kind and polite. As the room was so stuffy, cold water was always offered when coming in from the heat.
Disliked: The windows didn?t open, but understood due to safety reason not possible.

3.5

Good - 3.5 out of 5

Anonymous Mon, 3 August 2020

Good

3.5

Good - 3.5 out of 5

Michelle Mon, 3 August 2020

Break away! Visited Barry seaside

Liked: Beds were very comfy! And the staff were lovely!! The guy from brum,(Sorry can?t remember his name
Disliked: No air con. (No windows open either) (in some hotels, they open like 3,inch which is needed with no air con) And breakfast was really bad. (as it?s lockdown) fruit, bacon bap, croissants (No jam) yoghurt, carton of juice.

4

Very Good - 4 out of 5

Naomi Mon, 3 August 2020

Very good

Liked: It was very organised and the staff was very welcoming also very clean
Disliked: Nothing at all

3.5

Good - 3.5 out of 5

Elena Sun, 2 August 2020

Good

4.5

Wonderful - 4.5 out of 5

Rachael Sun, 2 August 2020

Really nice place excellent location...

Liked: Great location, spacious and clean rooms good facilities in the room also. Large Tv, kettle, iron and ironing board and hair dryer. Sockets also have USB ports.
Disliked: Parking is limited and often cars would semi block you in making it difficult to get out. But that is not a negative of the hotel or it?s staff just an observation

4.5

Wonderful - 4.5 out of 5

Diancarla Sun, 2 August 2020

Superb

Liked: The front desk staff really polite, the bed very comfortable, location is good.
Disliked: Nothing

5

Exceptional - 5 out of 5

Amanda Sat, 1 August 2020

Exceptional

4

Very Good - 4 out of 5

Anonymous Fri, 31 July 2020

We?ve had a tough year...

Liked: The take away breakfast was a really good idea and the staff were really wonderful and helpful!
Disliked: It was extremely hot and no windows to open. Made us feel really unwell.

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Citrus Hotel Cardiff by Compass Hospitality Bute Terrace, Cardiff