Citrus Hotel Cardiff by Compass Hospitality Guest Reviews
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|0.3 miles from Cardiff centre|
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Gareth W, Swansea, visiting Wales Millennium Centre Mon, 10 November 2014
All in all, a really disappointing stay. Needs a lot of updating in certain areas - our bedroom was filthy, with dirty stained towels, and the mattress needed replacing, as did the curtains that looked like old bed sheets. Breakfast, well what can you say!? Make your own toast etc., but no plates, bowls, cups to put it on. Warm juice! The floor was covered in bits of food - it was disgusting. I certainly won't stay there again and will inform others not to either. Room was supposed to be a double, but it was 2 single beds!
Disliked: Dirty; very, very basic; no plates, cups or glasses for breakfast; mattress collapsed in the middle; parking very, very limited.
Apo Mon, 3 August 2020
Liked: Very friendly staff and clean hotel.
Disliked: All excellent
Prab Mon, 3 August 2020
Very pleasant, would definitely return!
Liked: The staff I think Paul and David were exceptional helpful, even doing this pandemic they were so helpful , kind and polite. As the room was so stuffy, cold water was always offered when coming in from the heat.
Disliked: The windows didn?t open, but understood due to safety reason not possible.
Anonymous Mon, 3 August 2020
Michelle Mon, 3 August 2020
Break away! Visited Barry seaside
Liked: Beds were very comfy! And the staff were lovely!! The guy from brum,(Sorry can?t remember his name
Disliked: No air con. (No windows open either) (in some hotels, they open like 3,inch which is needed with no air con) And breakfast was really bad. (as it?s lockdown) fruit, bacon bap, croissants (No jam) yoghurt, carton of juice.
Naomi Mon, 3 August 2020
Liked: It was very organised and the staff was very welcoming also very clean
Disliked: Nothing at all
Elena Sun, 2 August 2020
Rachael Sun, 2 August 2020
Really nice place excellent location...
Liked: Great location, spacious and clean rooms good facilities in the room also.
Large Tv, kettle, iron and ironing board and hair dryer.
Sockets also have USB ports.
Disliked: Parking is limited and often cars would semi block you in making it difficult to get out. But that is not a negative of the hotel or it?s staff just an observation
Diancarla Sun, 2 August 2020
Liked: The front desk staff really polite, the bed very comfortable, location is good.
Amanda Sat, 1 August 2020
Anonymous Fri, 31 July 2020
We?ve had a tough year...
Liked: The take away breakfast was a really good idea and the staff were really wonderful and helpful!
Disliked: It was extremely hot and no windows to open. Made us feel really unwell.