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citizenM San Francisco Union Square

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citizenM San Francisco Union Square, 72 Ellis Street, San Francisco, CA -(888) 323-5826
(Map)
4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (2000 Ratings)
2.3 miles The Independent San Francisco
v14 mins driving
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The Spotlight on citizenM San Francisco Union Square

Modern Design Meets Music-Lover Convenience in Downtown SF

citizenM San Francisco Union Square is a sleek, tech-savvy hotel just steps from the city's buzzing entertainment district. Located just a 4-minute walk from Union Square and under a mile from the Moscone Center, this hotel blends high style with high function. Think smart-room controls via iPad, vibrant communal lounges, and ultra-comfy beds – all wrapped in citizenM’s signature modern vibe.

With free WiFi, air-conditioned rooms, and a 24-hour front desk, it's a breeze for concert-goers coming in from out of town or catching a late-night show.

Why Concert-goers love it

This hotel couldn’t be better placed for music fans – it’s within walking distance of several major venues and public transportation hubs. The 24-hour front desk and smooth check-in from 2:00 PM make arrivals easy, even after a long day of travel. Rooms are soundproofed enough for a peaceful post-show crash, and the sleek design creates a chill space to unwind. Multiple late-night dining options nearby make it easy to fuel up after the encore.

Who this Hotel is great for

  • Groups of friends looking for a stylish, central home base
  • Solo travelers chasing a once-in-a-lifetime tour stop
  • Couples turning a concert into a city escape
  • Fans who want a quieter recovery space post-show
  • Budget-conscious music lovers who don’t want to compromise on comfort

Food and Drink Options

citizenM’s on-site restaurant offers a buffet breakfast – perfect for recharging after a late night. While there's no 24/7 room service, the hotel is surrounded by late-night eateries, and the lobby lounge is a great spot to grab a quick bite or drink. Whether you're fueling up before a gig or recovering after, you'll find tasty options within a few blocks.

Nightlife Options

While the hotel itself keeps things mellow, you’re never far from the action. Union Square is packed with bars and lounges, and if you’re in the mood for live music beyond your concert, there are several intimate venues just a short walk or ride away. Prefer to keep it low-key? The modern lounge areas at citizenM are ideal for a nightcap or catching up with fellow fans.

What People Say

Guests love the stylish decor and high-tech rooms, especially the mood lighting and iPad room controls. Reviewers often highlight the central location and friendly atmosphere, making it a favorite for those exploring SF’s nightlife. Many also praise the cleanliness and the hotel’s modern, artsy vibe.

Areas for Improvement

Rooms are on the cozier side, so those traveling with lots of gear or looking to sprawl out may find it a bit snug. There’s no on-site parking, but public garages and transit options are close by. Also, if you’re looking for traditional concierge services, things are more self-service here.

The Bottom Line

citizenM San Francisco Union Square is a stylish, central, and stress-free base for concert-goers wanting comfort, convenience, and a splash of modern flair.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Private check-in/check-out
` Shared lounge/TV area
` Wheelchair accessible
` 24-hour security
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Non-smoking property
` Allergy-free rooms available
` Takeout dining services available

citizenM San Francisco Union Square Guest Reviews

Overall Average Score: 
Wonderful (4.5 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Sean Thu, 14 August 2025

Superb

4

Very Good - 4.0 out of 5

Jane Thu, 14 August 2025

Perfect place close to Union...

Liked: Room although very small had everything we needed. It was comfortable and clean.
Disliked: The bar area and check in seemed quite dark. Everything was done using I pad which was fine but all a bit impersonal.

5

Exceptional - 5.0 out of 5

Anonymous Thu, 14 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Anna Wed, 13 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Dhyana Tue, 12 August 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Maha Mon, 11 August 2025

Superb

Disliked: I wish they had larger breakfast menu

5

Exceptional - 5.0 out of 5

Anonymous Sun, 10 August 2025

Exceptional

Liked: Super cool , great location

5

Exceptional - 5.0 out of 5

Joana Sat, 9 August 2025

Exceptional

2.5

Fair - 2.5 out of 5

Susan Sat, 9 August 2025

I'll never stay in a...

Liked: Location. Very friendly staff.
Disliked: Teeny tiny room more like a ship cabin. Very hard bed. Constantly blowing cold air. Bathroom more like a plastic shelter or port-a-potty. Pretentious techno controls from small iPad.

5

Exceptional - 5.0 out of 5

Gaukhar Fri, 8 August 2025

A good stay at Union...

Liked: Good location, cleanness, shopping areas, new facility, at least it looks so, 24/7 security, breakfasts, staff
Disliked: Too small room, overall safety at the location around the hotel, hotel itself was very safe with armed guard 24/7

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citizenM San Francisco Union Square 72 Ellis Street, San Francisco, CA