Exceptional

Liked: Exceptionally clean, works without any problems. Very interesting concept of organizing the hotel. The staff is very helpful and friendly. Breakfast is very tasty. The location is top notch.

Exceptional

Superb

Non-functioning AC ruined what was...

Liked: Staff are incredibly polite, multilingual, helpful, responsive- I can't say enough good about the staff. The design is cool and interesting, and the beds are massive. Location adjacent to Blaak metro station and Markthal is excellent.
Disliked: The best staff in the world can't overcome this hotel's ineffective air conditioning. Windows are fixed, no balconies and no outdoor space of any kind, and it was STIFLINGLY hot. I don't mean "warm." I'd guess on entry that the lobby, which is floor-to-ceiling, south-facing windows- was 32 degrees. Celsius. Unbearable. I was assured that AC in the rooms was working and...not really. I set my thermostat to its lowest setting and fan at highest, and I couldn't sleep because I was sweating. Windows are fixed and this was simply a nightmare. The problem resolved on the last 4 nights of my 6-night stay, not because the AC was repaired but because the weather became cool and cloudy. I don't like AC in general, but with fixed windows and warm (not hot, warm, about 26c) temperatures AC is an absolute necessity. I think the hotel should close until this is rectified- I get really bad for the staff who had to work entire shifts in this sauna.

Very convenient

Liked: Near to the Mall and other scenic spots
Disliked: Room size

Very good

Exceptional

Exceptional

Liked: Great location, everything controlled by an iPad, super-friendly and helpful staff.

Exceptional