citizenM New York Times Square Guest Reviews
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Write a review
Mary F, Newburyport, visiting Richard Rodgers Theatre
Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!
Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.
Denise B, Kingston
Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.
Liked: Yes.
Philippe Wed, 3 September 2025
Exceptional
William Mon, 1 September 2025
Superb
Anonymous Mon, 1 September 2025
Very good
Alon Mon, 1 September 2025
Exceptional
Ayman Mon, 1 September 2025
Exceptional
Dino Sun, 31 August 2025
Superb
Liked: Location is great, staff was great and beds comfortable.
Nadezda Thu, 28 August 2025
Disappointing
Sandra Wed, 27 August 2025
Superb
Liked: Perfect location, just a few steps away from Time Square. We had a quiet room (to the backyard) with a very comfortable bed. However, the rooms are very small, but well furnished and totally clean. We highly recommend this hotel for a city trip in NYC.
Suzanne Tue, 26 August 2025
Exceptional
Carmen Tue, 26 August 2025
Fun clean perfect room
Liked: The atmosphere was excellent. Very friendly staff.
Disliked: N/a