citizenM New York Times Square Guest Reviews
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Write a review
Mary F, Newburyport, visiting Richard Rodgers Theatre
Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!
Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.
Denise B, Kingston
Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.
Liked: Yes.
Craig Thu, 3 July 2025
Superb
Armine Thu, 3 July 2025
Superb
Dorothy Thu, 3 July 2025
Exceptional
Cynthia Wed, 2 July 2025
Superb
Mohammed Tue, 1 July 2025
Superb
Trina Tue, 1 July 2025
Great hotel in a great...
Liked: Great central location, easy to get to things without being directly in the chaos of Times Square. The hotel was clean and modern. The rooms were small but we expected that, and it had everything we needed. We also enjoyed the rooftop bar!
Disliked: The elevators were a bit slow at times
Nykita Mon, 30 June 2025
Exceptional
Michael Mon, 30 June 2025
Superb
Anonymous Mon, 30 June 2025
Very good
Nicoleta Sun, 29 June 2025
Very good