citizenM New York Times Square Guest Reviews
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|0.9 miles from New York City centre|
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Mary F, Newburyport, visiting Richard Rodgers Theatre Fri, 19 February 2016
Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!
Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.
Denise B, Kingston Mon, 19 January 2015
Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.
Matthew Sat, 30 September 2023
Very comfy stay
Liked: Staff were really helpful and hotel was super clean and in a great location.
Disliked: Room felt quite basic for a four star hotel
Jihad Fri, 29 September 2023
Jennifer Thu, 28 September 2023
Fabulous location, rooms comfortable, staff...
Liked: Location fabulous, room small but comfortable. Great city views. Loved the shower and it’s lighting
Disliked: Bed against the window alittle awkward to get into .
Stephen Wed, 27 September 2023
Overall stay was excellent and...
Liked: Room was nice and clean. Location was fantastic. We were able to walk to the theater and enjoy Times Square without dealing with cab,Uber, etc. Staff was great. rooftop bar was excellent! Breakfast was very good.interesting art and interior design eclectic!
Disliked: Could only watch tv from the bed, it should swivel so it can be seen from other parts of the room. Pillows are nice for sitting up, but way to high for sleeping. Should supply regular pillows in addition to the huge ones.
Ivaylo Wed, 27 September 2023
Liked: Amazing roof bar, small but very comfortable and well appointed rooms. Great lobby space and friendly staff.
Theodórsdóttir Wed, 27 September 2023
Karl Tue, 26 September 2023
Jacqueline Tue, 26 September 2023
It was a great stay....
Liked: The staff was great. They were attentive and polite.
Disliked: Handy cap bathroom in the room. Toilet no as comfortable not much space in the shower
Julio Tue, 26 September 2023
Overall I liked the stay,...
Liked: The view was good the lights were cool and the bed was big and spacious. Rooftop is really nice the view was amazing.
Disliked: The fact that the shower and the toilet are so close makes it a little uncomfortable. Using the toilet can be a little uncomfortable because the noises can easily be hard by the other person in the room.
John Tue, 26 September 2023
Very enjoyable, great location and...
Liked: The location was excellent. Very clean, excellent service, breakfast very good with a wide range of food available.
Disliked: No coffee or tea making facilities in the room, no hairdryer either.