citizenM New York Times Square Guest Reviews
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|0.9 miles from New York City centre|
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Mary F, Newburyport, visiting Richard Rodgers Theatre Fri, 19 February 2016
Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!
Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.
Denise B, Kingston Mon, 19 January 2015
Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.
Aja Thu, 2 April 2020
Liked: Simply Amazing! ??
Disliked: What?s there not to like
Aman Sun, 29 March 2020
Turki Sat, 21 March 2020
Max Wed, 18 March 2020
Kelvin Tue, 17 March 2020
Liked: I like the fact that the entire staff was very friendly and helpful. I also loved the technology in the room.
Disliked: I loved everything about the citizenM hotel.
Joanzee Tue, 17 March 2020
Fantastic hotel and brilliant staff...
Liked: This is a great hotel. Brilliant location so we could walk to loads of places without needing to take the subway. We were staying just as the coronavirus outbreak started to get quite scary and the hotel made huge efforts to make us feel safe - constant visible cleaning, only letting hotel guests into the lounge space etc. At what must be a tough and scary time for their teams, they went out of their way to make us feel welcome and looked after.
We stayed during my birthday and the hotel laid out flowers and prosecco that my family sent, with balloons and a card, it was really cute and I appreciated the effort.
I would definitely stay here again when we come back to NYC. Thanks to all the team.
Disliked: Unfortunately the sky bar had to close due to staffing during the coronavirus outbreak, but this was totally understandable.
Keyannis Mon, 16 March 2020
Yaser Sun, 15 March 2020
Liked: Location very excellent
Disliked: The room very small
Luiz Sun, 15 March 2020
Liked: Very good cleaning
Modern decorations (very cool stuffs)
Very Polite staff
Able to control our room with an iPad (lighting, cooling, TV, contains)
Disliked: Smallest hotel room I have ever been (trust me, they don?t show pictures of the room cause it?s really small) Same breakfast every day.
Bartholomew Sat, 14 March 2020
Liked: Very small room but very well designed. Was very comfortable