Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!

Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.

Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.

Liked: Yes.

Very comfy stay

Liked: Staff were really helpful and hotel was super clean and in a great location.
Disliked: Room felt quite basic for a four star hotel

Very good

Fabulous location, rooms comfortable, staff...

Liked: Location fabulous, room small but comfortable. Great city views. Loved the shower and it’s lighting
Disliked: Bed against the window alittle awkward to get into .

Overall stay was excellent and...

Liked: Room was nice and clean. Location was fantastic. We were able to walk to the theater and enjoy Times Square without dealing with cab,Uber, etc. Staff was great. rooftop bar was excellent! Breakfast was very good.interesting art and interior design eclectic!
Disliked: Could only watch tv from the bed, it should swivel so it can be seen from other parts of the room. Pillows are nice for sitting up, but way to high for sleeping. Should supply regular pillows in addition to the huge ones.

Exceptional

Liked: Amazing roof bar, small but very comfortable and well appointed rooms. Great lobby space and friendly staff.

Exceptional

Very good

It was a great stay....

Liked: The staff was great. They were attentive and polite.
Disliked: Handy cap bathroom in the room. Toilet no as comfortable not much space in the shower

Overall I liked the stay,...

Liked: The view was good the lights were cool and the bed was big and spacious. Rooftop is really nice the view was amazing.
Disliked: The fact that the shower and the toilet are so close makes it a little uncomfortable. Using the toilet can be a little uncomfortable because the noises can easily be hard by the other person in the room.