Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!

Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.

Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.

Liked: Yes.

Best hotel I?ve stayed at...

Liked: The views and the room!
Disliked: It was a little dusty but it wasn?t too bad.

Exceptional

Liked: The king size bed was comfortable and the shower was amazing; great water flow and shampoos made my hair feel great, strong blow dryer. Loved the design of the first floor lobby and outdoor space.
Disliked: Room was a little narrow but great for a couple. The pillows were a little flat.

Exceptional

Liked: Location was fantastic and central. The lobby was comfortable and the cafe bar area had great offerings.
Disliked: We had some difficulties with iPad controller in our room responsiveness

Exceptional

Superb

Disliked: The only problem we had was finding a parking spot. Apart from that everything was amazing. Great staff too.

Pleasant

Disliked: Check in does not flow easy with COVID restrictions. Felt very pressured and watched whenever entering hotel.

Exceptional

Poor

Exceptional