Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!

Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.

Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.

Liked: Yes.

Great views

Liked: I loved the open rooftop bar. Great views of Times Square.
Disliked: The rooms were smaller than I had anticipated but, very funnctional.

Exceptional

Liked: Everything about this place was perfection. The ambassadors were the friendliest people around. I had the best time and will most certainly be back!

Exceptional

Exceptional

Good

Great place to stay

Liked: Breakfast was really good. The room looks exactly like the pictures, the staff were very nice, cleaning was very good. The location is perfect if you're looking to stay in the busiest area of NYC, without being in the chaos of Times Square.

Good

Best location

Liked: Great location and very helpful staff. Modern hitel
Disliked: Checkout at 11. But most hotels in new york are the same

Exceptional

Liked: Everything it was amazing