citizenM New York Times Square Guest Reviews
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|0.9 miles from New York City centre|
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Mary F, Newburyport, visiting Richard Rodgers Theatre Fri, 19 February 2016
Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!
Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.
Denise B, Kingston Mon, 19 January 2015
Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.
Ke Mon, 18 November 2019
Rachel Sun, 17 November 2019
Great hotel in a great...
Liked: The location was perfect, the hotel is right beside Times Square but on a quiet street. We had a room on the 8th floor and there was no issue with noise. The staff are very friendly and helpful throughout the property. Also, the complementary drip coffee in the morning was so good, better than what you would pay for in any large coffee chain. If you stayed in a CitizenM before you know what the rooms are like however, there was plenty of storage space in the room and we had no issue with the room size.
Catherine Sat, 16 November 2019
Liked: Wonderful people. Excellent location. Very comfortable room.
Heather Sat, 16 November 2019
Fantastic stay, the location was...
Liked: Very cool atmosphere, from the staff to how the lobby was set up.
Disliked: I wish that the room was bigger.
Stephen Sat, 16 November 2019
Rui Sat, 16 November 2019
Liked: Wonderful location, clean and safe hotel and surroundings. Loved the amenities.
Disliked: Space abit small for the luggage that we have, but not a big issue. We knew of the space constraint before booking.
Dave Sat, 16 November 2019
Brenda Sat, 16 November 2019
Anonymous Sat, 16 November 2019
Liked: The room was fun and modern! Loved the rooftop bar.
Disliked: Price was higher than normal due to marathon weekend.
Glenn Fri, 15 November 2019
Liked: The hotel is very stylish and perfectly located for us since we were in NYC to see plays. Our room was small but had everything we needed. Any day that starts with good coffee, a chocolate croissant and some crisp bacon is bound to be a good day. The communal spaces are large, light and airy. We loved the whimsical decor. Staff was attentive to our needs and requests.
Disliked: The bed. Its original orientation was such that we would need to climb over each other to get into and out of bed during the night so we re-oriented the pillows toward the window. That made the distance from pillows to feet a little too short for the taller traveler who did not sleep well at all. You know how cranky citizens in their second childhoods are when they don't get enough sleep.