citizenM New York Times Square Guest Reviews
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Write a review
Mary F, Newburyport, visiting Richard Rodgers Theatre Fri, 19 February 2016
Had a great 2 day, 1 night stay at CitizenM in NYC with my daughter. Location was perfect. Hotel staff was excellent. Room, although small for some people, was perfect for us. My daughter loved the rain shower that changed colors. The breakfast we added for an additional charge was good. The decor was fun and funky!
Liked: Big bed; fun, youthful; perfect location!
Disliked: Small room.
Denise B, Kingston Mon, 19 January 2015
Had a great stay; nice staff, always willing to help. They let us check in early which was a great thing because I had a broken foot and was on crutches and needed to put my luggage down. The hotel was right across the street from our show. So I went across the street with no problems. Hotel is in a perfect spot for what we needed - show, food and sleep. It was perfect and comfortable, very clean with free wifi.
Liked: Yes.
Deanna Mon, 28 April 2025
We would highly recommend this...
Liked: It’s literally right in the heart of town square. Tons of eating options and you can walk anywhere in 15 minutes
Dmytro Mon, 28 April 2025
Exceptional
Itay Sun, 27 April 2025
Exceptional
Ellie Fri, 25 April 2025
Exceptional
Liam Fri, 25 April 2025
Superb
Matt Fri, 25 April 2025
Pleasant
Liked: Location
Disliked: Small rooms
Afarin Wed, 23 April 2025
Good
Liked: I didn’t try breakfast
Disliked: There was no water and no kettle to make coffee or tea that was I didn’t expect
Freda Mon, 21 April 2025
Exceptional
Liked: Everything
Disliked: Nothing
Freda Mon, 21 April 2025
Exceptional
Liked: Everything Decor lovely Location excellent Staff good
Disliked: Nothing
April Mon, 21 April 2025
CitizenM was a wonderful option...
Liked: Lobby, breakfast and bars were amazing! The lobby bar/restaurant seriously made me the BEST latte I’ve ever had! Staff were exceptionally friendly and our room was clean & updated. My son and I had a wonderful experience staying here for our first mother-son trip to NYC. Bringing hubby back soon!
Disliked: Rooms are super tiny but to be expected at (most) NYC hotels.