Disappointing

Hip hotel in DTLA

Liked: Hip and cool design of the hotel and room. We got a free upgrade to a bigger room which was much more spacious than the original room we booked. We like the spacious lobby lounge with many long desks and chairs for work and meetings.
Disliked: 1. The location is kinda close to skid row. You can see many homeless when walking around the area. But in the hotel itself I feel very safe. 2. There's no free coffee/tea or hot water boiler in the room.

Incredible week at CitizenM LA.

Liked: property was clean and very comfortable. staff (including security) were all excellent and very approachable and helpful. Close to metro station and not too far of a car drive away from anything.
Disliked: Only downfall is the location, Downtown LA is littered with issues as well known, with lots of homeless and drug issues very near by. Metro station was conveniently close however.

Superb

Exceptional

Good

excellent staff and convenient location,...

Liked: the property is simply amazing. excellent location
Disliked: all good

Very good

Superb

Liked: Nice Lobby and caffe