citizenM London Victoria Station Guest Reviews
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Write a review
Valerie Thu, 28 August 2025
We had a very positive...
Liked: Clean and safe. Staff was very friendly and helpful.
Disliked: Rooms are small but very well designed for the space available.
Anonymous Thu, 28 August 2025
Awesome stay at the CitizenM!...
Liked: Staff were awesome and the spaces were well designed.
Disliked: I would have liked a fitness facility.
Chadi Thu, 28 August 2025
was a pleasant timw
Liked: The space, modern, clean
Disliked: Price
Leon Wed, 27 August 2025
Superb
Cobos Wed, 27 August 2025
Good experience
Liked: The location and the breakfast. Price is very good and everything is exceptionally modern
Disliked: It is way too modern to feel comfortable with it, almost all of the room is controlled by an iPad and I honestly prefer the old school way of a hotel than this one (even though I am Generation Z and I should be comfortable with technology)
Caitriona Wed, 27 August 2025
Super comfortable room
Liked: Comfortable bed and lovely staff
Disliked: Room was clean except for one small issue. Found someone else's used false lashes on the sink vanity.
John Tue, 26 August 2025
Exceptional
Liked: Location, friendly service, facilities, the modern approach to the room
Disliked: Nothing
Dilor Tue, 26 August 2025
Very good
Kelly Mon, 25 August 2025
Exceptional
Liked: A hotel with a nice theme. Breakfast was pay, had a good variety would definitely stay again. Nice atmosphere, the decor was modern and whimsical. Rooms would be small for a family, but perfect for single or couple. Kind of like Japanese hotel rooms, bed was against the wall, with not too much floor space, not a bad thing, looked like it was done purposefully as part of the theme. The shower was fun, because you could change the color of lighting, with the in room tablet and even play an interactive light game with same tablet.
Disliked: The only negative was that the tablet was supposed to control TV channels and we could never get a clear signal, the Channels would cut in and out showing interference. Okay for us, because we where mostly out touring, but would be annoying if we spent more time in the room. We did ask about the TV and apparently its a known issue.
Stacey Mon, 25 August 2025
Some good and some bad...
Liked: Great location
Disliked: Pillows were criminally bad- had to get a massage to sort out my neck. There was a large amount of human feces just outside the door in the morning- ok things happen but i was pretty horrified when we returned in the late afternoon and it was still there. The space was so small it was one notch up from a pod hotel.