citizenM London Bankside Guest Reviews
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Write a review
Nicola Mon, 1 September 2025
Great stay. Staff were friendly...
Liked: Hotel is lovely and modern, in a great spot 10 mins walk from the tube and borough market. Probably the comfiest bed I’ve stayed in in the 20 years I’ve been going to London
Richie Mon, 1 September 2025
Exceptional
James Mon, 1 September 2025
Brilliant stay and value for...
Liked: Excellent hotel with interesting lobby, super easy check in and check out via ipads, comfortable room with large comfy bed, great blinds, no noise. A brilliant experience for the price
Disliked: Nothing
Chloe Mon, 1 September 2025
Good
Sook Mon, 1 September 2025
Very good
Liked: Bed and pillows were very comfy.
Disliked: Room is small for 2 person, One set back is the facing of our room is on a back lane, an almost abandon office. I requested for a better facing, but the attendant says is a first come first serve basis. I doubt. Because i paid way in advance, that is already a "first come". I think there is a "preference biases".
April Sun, 31 August 2025
Loved the location! Loved how...
Liked: Loved Suki and Andrea (I think that was her name). Loved the location. Loved the room for the most part - having a view of the street was awesome to have!
Disliked: I understand the eco initiatives of not having the room cleaned everyday. However, I wish the option to request for room cleaning was later than the before 4 am requirement.
Ali Sun, 31 August 2025
Exceptional
Sarah Sat, 30 August 2025
Superb
Dominique Sat, 30 August 2025
Good
Susie Sat, 30 August 2025
Great hotel. Highly recommend.
Liked: It is in a great location. A few minutes walk to the Millennium Bridge and train station. The room had everything we needed and the bed was really comfortable. We loved the decor and the relaxed feel of the hotel and all the art work around. Staff were really friendly and helpful.
Disliked: The only thing was the room was a little too warm. It is self controlled but we couldn’t get the temperature low enough for our liking. Small issue.