Really wished we could've stayed longer; excellent hotel with great staff and a really good atmosphere.

Over all this was a complete disappointment.The rooms, with mood lighting in shower were the smallest I have ever been offered in a hotel.A square bed sits at one end abutting all the walls, resembling a caravanThe noise from the room above was considerable.Why do you have to have to book yourself in and out when everyone has to be shown what to do? Never stay here again even if offered free.

Liked: lovely lounge areas
Disliked: dreadful rooms

Very pleasant stay feeling positive...

Liked: The room was very comfortable and with all facilities. Exceptional view! Bed was very wide and comfortably accommodating two persons. We did not have breakfast in the hotel.
Disliked: Cannot think of anything!

Exceptional

Liked: as always more than excellent from the decor to the staff, visited during the COVID19 crisis and their precautions were very reassuring - to the point of cleaning the Lift Buttons very 30 minutes SanItisers were readily available and the Room controls are via an iPad Touch - just one surface to clean Truly amazing staff as well always friendly and always professional, a truly amazing hotel , as excellent as their Tower Hill operation well done guys, you do a great job
Disliked: ... it was perfect

This hotel is a delux...

Liked: Room was freezing ,reported this twice was told the heating would be reset or a 2nd duvet would be sent to room.duvet turned up at 7.10am disgusting was to treat guests
Disliked: Rooms.room temperature,help from night time staff,I could go on and on

Good

Good

Exceptional

Exceptional

Exceptional

Great stay!

Liked: People were very friendly and whenever we needed anything they were ready to assist. The room was great and the view amazing. My daughter was thrilled with the lighting in the room. The bar was cosy and the bar tenders very friendly.
Disliked: I would have preferred a corner with tea and coffee on the floor to serve ourselves whenever needed.