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citizenM Chicago Downtown

eeee - (888) 406-7656
citizenM Chicago Downtown, 80 East Wacker Place, Chicago, IL -(888) 406-7656
(Map)
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (2207 Ratings)
0.9 miles Auditorium Theatre Chicago
v5 mins driving
t18 mins walking
BOOK ONLINE OR CALL - (888) 406-7656
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The Spotlight on citizenM Chicago Downtown

Smart, Stylish & Central – citizenM Chicago Downtown

Modern, tech-savvy, and full of personality, citizenM Chicago Downtown is ideally located in the heart of the city, just a short walk from iconic landmarks and major music venues. This 4-star hotel blends design-forward interiors with smart-room technology, offering a cozy, connected stay for travelers who value both comfort and convenience. With Ohio Street Beach just a mile away and the buzz of Millennium Park moments from the door, it’s a top pick for those staying in town for a show.

Why Concert-goers love it

The location is a dream—close enough to stroll to popular venues, yet tucked away enough for a good night’s sleep after the encore. With a 24-hour front desk and late check-out at 1:00 PM, you don’t have to rush your post-gig wind-down. Public transport is easy to access, and the hotel’s shared lounge and bar are perfect for a pre-show meet-up or a late-night recap.

Who this Hotel is great for

- Groups of friends looking for a fun, central base
- Solo travelers catching a once-in-a-lifetime show
- Couples turning a concert into a weekend escape
- Fans wanting peace after a loud night out
- Budget-conscious music lovers who want style without the splurge

Food and Drink Options

- The on-site restaurant serves crowd-pleasing fare and is great for a quick bite before heading out
- A stylish hotel bar offers drinks into the evening
- Buffet breakfast is available, ideal for slow mornings after late nights
- Walkable options nearby mean you’re never far from late-night snacks

Nightlife Options

- Within walking distance of some of Chicago’s best bars, lounges, and clubs
- The hotel bar is a relaxed spot for a nightcap and conversation
- Easy access to the city's live music scene via transit or on foot

What People Say

Guests rave about the modern design and tech-friendly rooms—each equipped with an iPad to control lighting, temperature, and entertainment. Reviews also highlight the friendly staff, spotless cleanliness, and central location that makes exploring (or concert-hopping) a breeze.

Areas for Improvement

Rooms are compact, so if you’re traveling with lots of gear or a big group, pack light or prepare to get cozy. There’s no on-site parking, but plenty of garages are nearby.

The Bottom Line

For music fans who want a smart, stylish stay in the middle of it all, citizenM Chicago Downtown hits the right note.
Enter Your Dates
4
4
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7
1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Shared lounge/TV area
` Wheelchair accessible
` 24-hour security
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Luggage storage & lockers
` Non-smoking property
` Allergy-free rooms available
` Takeout dining services available

citizenM Chicago Downtown Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Richard Sat, 26 July 2025

Superb

2.5

Fair - 2.5 out of 5

Anonymous Sat, 26 July 2025

Passable

Liked: I chose this hotel for the location.
Disliked: The WiFi was terrible. Would not stay connected the entire trip. Also, we had to call the desk since the system disconnected and when called the front desk, we were told it will have to be rebooted. The room was warm, tv didn’t work, and iPad was obsolete. There was no top sheet on the bed, so had to sleep under the duvet to stay covered (how many other people have also done this too). When we picked up our backpack from the luggage closet, the bag was totally unzipped and wide open. Obviously that was alarming since it was not dropped off in that condition.

4.5

Wonderful - 4.5 out of 5

Doreen Fri, 25 July 2025

Clean, modern and perfect for...

Liked: The room was very modern and exceptionally clean. Although the space is small, it is thoughtfully designed to make use of the space and perfect for one person.
Disliked: Comforter on the bed was too warm for Chicago summers. Would have liked a charging port or outlet next to the bed.

4

Very Good - 4.0 out of 5

Yasemin Fri, 25 July 2025

Rooms are small but location...

Liked: Location is unbeatable, walking distance to everything you need to see. A great air conditioned lounge area next to check in where you can wait until your flight time. Also unique decorations if you are an instagrammer
Disliked: Not a big fan of the iPad controlled rooms, it is unnecessary and certainly not for elderly couples. The rooms are small, and the bed only has one side to get off. Cant open windows so you rely on central AC system which you can adjust with AC but it blows right on your face while sleeping. Pillows are very disappointing

5

Exceptional - 5.0 out of 5

Maria Fri, 25 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Tara Fri, 25 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Kalela Thu, 24 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Carmen Thu, 24 July 2025

Exceptional

2

Disappointing - 2.0 out of 5

Ketan Thu, 24 July 2025

Disappointing

Liked: Location
Disliked: Everything else. It should not be tagged as a 4 star hotel at all. There are no facilities, just a plain room with bed and no space to even roam around.

2

Disappointing - 2.0 out of 5

Anonymous Wed, 23 July 2025

Mediocre; will not stay here...

Liked: Location
Disliked: Musty smell in room; inadequate directions to parking garage; dripping air vent; room was small

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citizenM Chicago Downtown 80 East Wacker Place, Chicago, IL