citizenM Chicago Downtown Guest Reviews
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Write a review
Asyia Fri, 4 July 2025
BEAUTIFUL
Liked: Excellent Treatment from the staff over all BEAUTIFUL PLACE AND EXPERIENCE.., TOP TIER
Disliked: That we had to leave
Harlan Thu, 3 July 2025
Only recommend for solo
Liked: Clean, location, relatively good price
Disliked: I would only recommend this for solo use as the bed has only one side for access and the room is smallI don't like having to use a tablet to turn on lights. You end up either super bright or off. Also the blinds close when you leave, so always enter a dark room, and you can't look out without raising the blinds You have to use the tablet for changing temp. If they want to save on energy, they should not set the default to 69. Even at 74 it was cold. Just have light switches so you can turn on the ones you wantThe lighting was terrible for shavingThe attempt to be hip and clever mostly came off as bad dadjokesTwo types of videos in the elevators, dance ones, which were great and frenetic colors that could induce seizures.
Anonymous Thu, 3 July 2025
Very good
John Thu, 3 July 2025
Very good
Robert Thu, 3 July 2025
Great vibe, perfect use of...
Liked: One of the most unique hotels I’ve stayed in. Smaller room, but great layout and excellent use of space.
Disliked: My fridge didn’t work, but to be fair I didn’t mention it to the staff. Also because the room is smaller, there isn’t much of a buffer between the bathroom and the rest of the room lol. All that said, this hotel is awesome.
Hooi Thu, 3 July 2025
Very poor
Disliked: My daughter and I woke up with bug bites!!!
Anonymous Wed, 2 July 2025
Passable
Brown Tue, 1 July 2025
Very good
Liked: The hotel was really pretty and check in was a breeze. Not only was i able to check in on my own but i also got to pick my room and view.
Disliked: My air conditioner didn't work to well and it kept leaking.
Katheidt Mon, 30 June 2025
Neat place!
Liked: We loved our stay! Really cool hotel, great views, cool bar and lounge (indoor and outdoor). The gym was amazing for a hotel! Very modernly designed and operated rooms with an ipad for lighting, windows etc.
Disliked: The rooms are pretty tight and there's little to no storage for any sizeable luggage. There is only a ~2x3' open closet outcropping behind the door. The bed was comfortable but the comforter only fit just past end to end so once we were in the bed, it was a constant struggle of who's getting the blanket pulled off.
H Mon, 30 June 2025
Nice
Disliked: The bed against the walls. You will have to cross over your partner. Needs a pool