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citizenM Chicago Downtown

eeee - (888) 420-1643
citizenM Chicago Downtown, 80 East Wacker Place, Chicago, IL -(888) 420-1643
(Map)
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (2207 Ratings)
0.4 miles Jay Pritzker Pavilion
t9 mins walking
BOOK ONLINE OR CALL - (888) 420-1643
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The Spotlight on citizenM Chicago Downtown

Smart, Stylish & Central – citizenM Chicago Downtown

Modern, tech-savvy, and full of personality, citizenM Chicago Downtown is ideally located in the heart of the city, just a short walk from iconic landmarks and major music venues. This 4-star hotel blends design-forward interiors with smart-room technology, offering a cozy, connected stay for travelers who value both comfort and convenience. With Ohio Street Beach just a mile away and the buzz of Millennium Park moments from the door, it’s a top pick for those staying in town for a show.

Why Concert-goers love it

The location is a dream—close enough to stroll to popular venues, yet tucked away enough for a good night’s sleep after the encore. With a 24-hour front desk and late check-out at 1:00 PM, you don’t have to rush your post-gig wind-down. Public transport is easy to access, and the hotel’s shared lounge and bar are perfect for a pre-show meet-up or a late-night recap.

Who this Hotel is great for

- Groups of friends looking for a fun, central base
- Solo travelers catching a once-in-a-lifetime show
- Couples turning a concert into a weekend escape
- Fans wanting peace after a loud night out
- Budget-conscious music lovers who want style without the splurge

Food and Drink Options

- The on-site restaurant serves crowd-pleasing fare and is great for a quick bite before heading out
- A stylish hotel bar offers drinks into the evening
- Buffet breakfast is available, ideal for slow mornings after late nights
- Walkable options nearby mean you’re never far from late-night snacks

Nightlife Options

- Within walking distance of some of Chicago’s best bars, lounges, and clubs
- The hotel bar is a relaxed spot for a nightcap and conversation
- Easy access to the city's live music scene via transit or on foot

What People Say

Guests rave about the modern design and tech-friendly rooms—each equipped with an iPad to control lighting, temperature, and entertainment. Reviews also highlight the friendly staff, spotless cleanliness, and central location that makes exploring (or concert-hopping) a breeze.

Areas for Improvement

Rooms are compact, so if you’re traveling with lots of gear or a big group, pack light or prepare to get cozy. There’s no on-site parking, but plenty of garages are nearby.

The Bottom Line

For music fans who want a smart, stylish stay in the middle of it all, citizenM Chicago Downtown hits the right note.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Shared lounge/TV area
` Wheelchair accessible
` 24-hour security
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` Contactless check-in/out
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Luggage storage & lockers
` Non-smoking property
` Allergy-free rooms available
` Takeout dining services available

citizenM Chicago Downtown Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Thomas Fri, 27 June 2025

Superb

Liked: As with all CitM hotels, the social spaces are fantastic. The bar and lounge area is great and truly enjoyable place to relax. Rooms were as expected and actually a touch larger than usual CitM rooms. Gym is very good and has A great range of equipment.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Brooks Thu, 26 June 2025

CitizenM was a wonder hotel...

Liked: The hotel is clean and colorful, and the staff are friendly. It is an amazing location too!
Disliked: My room was freezing and there was not a thermostat to change the temperature of my room.

3

Pleasant - 3.0 out of 5

Jolene Thu, 26 June 2025

Pleasant

Liked: It was close to everything and the staff were friendly
Disliked: All of my pillows had stains on them and there was water leaking into our room from the ac vent

3.5

Good - 3.5 out of 5

Scott Thu, 26 June 2025

Good

4.5

Wonderful - 4.5 out of 5

Paul Thu, 26 June 2025

Superb

5

Exceptional - 5.0 out of 5

Patricia Thu, 26 June 2025

Great hotel

Liked: SecurityBest location
Disliked: Price expensive

4

Very Good - 4.0 out of 5

Monica Wed, 25 June 2025

Convenient location and modern amenities....

Liked: The location is perfect! Centrally located to many points of interest.
Disliked: Having to use the iPad to control the television. It was hard to change the channels and the tv kept turning off randomly.

4

Very Good - 4.0 out of 5

Anonymous Wed, 25 June 2025

Really great location was able...

Liked: Very great central area, the guests and the people at the bar were really nice. I loved the decor for pride week. It was just a really fun overall environment. Staff was nice.
Disliked: I had to wait because my reservation was lost when I arrived. I wasn't aware that I would have to still spend $150 for parking a couple nights nearby. I think that breakfast should be offered for everyone. The bedrooms are also very small, but comfortable.

4

Very Good - 4.0 out of 5

Raquel Wed, 25 June 2025

My stay was great overall,...

Liked: I liked the aesthetic of the decor and the friendliness of the staff
Disliked: I wish the view was better from the room

4.5

Wonderful - 4.5 out of 5

Adriana Wed, 25 June 2025

It was great overall

Liked: The design, location, the service, the staff
Disliked: Rooms are very small

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citizenM Chicago Downtown 80 East Wacker Place, Chicago, IL