Circulo Mexicano

Exceptional

Disappointing

Liked: The design is very cool and thoughtful. We had superior larger rooms in overlooking the square, which were very good size.
Disliked: Quite a few things:- water in the pool is ice cold. It is not intended for people to swim, but rather to get in and out when it is hot- breakfast included are a complete disaster: super limited offer and namely says “1 piece of bread”. There are no European options like avocado toast or similar (no French toast or pancakes, you can forget about it). Most people took poached eggs, black coffee (cappuccino not included), and pay additional for avocado (in Mexico…). The restaurant staff is super slow, brings wrong staff and doesn’t speak English. Takes ages to have a simple breakfast. Salt is not on the table and they have to fetch it, usually takes 5 minutes. Basically, you end up paying for it to get anything “extra” normal. - water in the rooms is limited to 1 carafe. They don’t have more carafes in the hotel is you ask for it. - bathroom on the ground floor is not for customers, but for staff only. So if you are waiting for a taxi, please go upstairs to use wc.- no coffee/tea, sleepers, bathrobes or similar in the rooms - reception female staff is not very fast and not particularly welcoming. Very factual, and slow with any requests. These are just a few to name. Since this hotel has been in a few city guides and designer magazines like Cabana, it turned out very disappointing

Wonderful design hotel with an...

Liked: Beautiful design hotel. The rooftop and pool are amazing. Breakfast on the rooftop everyday was such a treat
Disliked: Hardly anything. But I would say choose your room carefully. Our beautiful private patio did share an internal courtyard space which you could hear a lot of noise from other guests at all times of the day. I personally would prefer more quiet.

Nice hotel and good staff...

Liked: Breakfast was pretty bad. Very small dining room and we had to wait for a table. Eventually we got one and only 1 lady was in charge of serving everybody. So the toasts can as deserts since I was long finished with my eggs. Very bad organisation. The next days, we had breakfast elsewhere even though breakfast was prepaid.
Disliked: Food service was super bad. We had a drink on the roof top and it took 40 minutes to get a guacamole! Same problem as the breakfast mentioned above. For this level of prices, please hire a few more people.

Exceptional

Gorgeous hotel for couples -...

Liked: Amazing hotel! Rooms were so pretty and comfrotable and the staff were really lovely and friendly. It is right in the heart of the centre - but the hotel feels peaceful - a great place to chill out aftrer a day of sightseeing.

Exceptional

Beautifully designed boutique hotel with...

Liked: Beautiful design (rooms and rooftop). The craftsmanship was quality not cheap. The rooms had high ceilings, quality custom lines, soundproof windows, good AC, a safe, fridge, mini bar and a nice deep closest. Cleaning was daily with fresh towels. Lots of lights, a nice TV, we slept like babies.The rooftop was smartly designed as a multi use area. It had a pool, bar, sauna, hot tub, fir pit, restaurant and bathrooms. The views of the church and square were wonderful.The daily breakfast was a highlight. A great multi course breakfast with bottomless coffee and many menu items to choose from. The wait staff were very attentive. The hotel has many shops and is close to all activities that leave from central area.
Disliked: We spent a lot of time in the other areas with better eating out options (Condesa and Roma). So a hotel in Central area was not ideal because we needed taxis. But this is not the hotel's fault. We knew this when making the reservation.The pool was too cold to swim in when we arrived but after a few days it warmed up. A heated pool could mean more use for guests during the cooler months. It would have been good to have more sun loungers (only 4) and add some umbrellas so you can easily move between shade to sun on the same chair.

Exceptional