Circa Resort & Casino - Adults Only

Good stay

Liked: Good location and very clean
Disliked: The parking should be free and shouldn’t charge Coustomer’s

If you want to sleep,...

Liked: On our second night (a few days later), we kept the room that we had booked for that night ( we didn't up grade to the "quiet" room this time). It overlooked the adjacent freeways and distant mountains. It was very comfortably quiet. The hotel decor is hip and cool, rooms are large, comfortable and clean. Reading lights over the bed.
Disliked: On our first night, we bought an upgrade in order to have quiet and a view. The room overlooked the pool area and the Strip. The front desk clerk who checked us in assured us it would be very quiet because it was on the 51st floor. HAH!! It was INCREDIBLY LOUD, with heavy bass pumping from the pool party area until the wee hours of the morning. The windows actually vibrated. Was hoping for some vintage Vegas charm in "downtown" but didn't find much. The neighboring "Freemont Street Experience" is a pathetically sad freak show at night, a pitifully sad homeless people hangout in the morning. Sad is the key take-away.

Exceptional

Exceptional

Worse than advertised

Liked: It was really clean and working professionally
Disliked: Staff had an attitude like we are pushing them to work. Also all the food there including cafe and restaurants were horrible. You definitely need to eat outside

I'll be back

Liked: The room was great, there was a brown stain on the sheet but no biggy. The drinks were weak and stupid expensive at the stadium swim. I love that there are no kids.
Disliked: Drink prices and they were weak. I drank a full 32oz for 45 buck and felt nothing. If you are going to charge that much it should do the job its intended to.

Worst experience of customer service

Liked: Location, new hotel, nice pool
Disliked: Very poor customer service, or was raciest towards us. Had cut our trip for this hotel management. Had to move/ change our room because of their own issues and problems with water and electricity. And told us we have to move our room or we can just move out if we don’t like to change our room. Worst experience of my life. It was our first Vegas trip. They called us and told us to come back and change our room, while we were touring vegas . We had to cancel our trip because of this

Very good

Liked: I thought the hotel was great. It was clean and comfortable. I liked that there were no kids! Kids don’t really belong in Vegas!
Disliked: Our room was facing the pool side and the noise was awful. We had a hard time getting to sleep at night. We would not want a room on that side ever again. There was no microwave in the room which was sad bc we like to reheat leftover foods from places we have eaten. It’s not cheap to eat at Vegas and if we have leftovers, we had to throw away. You had a fridge, so we could put our on beverages inside that to keep cold. But we were nervous we’d be charged just by opening the door to put our drinks inside. We’ve heard stories on that in Vegas.

Exceptional