Cielo Hotel Bishop-Mammoth Ascend Hotel Collection Guest Reviews
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0.3 miles from Bishop centre |
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Verified Hotel Guest Fri, 26 April 2024
Liked: They ask for your credit card for incidentals then charge you a $10 resort fee without telling you. I called the hotel and they were rude and explained it was my fault for not asking. This is very underhanded and not right. This is not a good place.
Disliked: They ask for your credit card for incidentals then charge you a $10 resort fee without telling you. I called the hotel and they were rude and explained it was my fault for not asking. This is very underhanded and not right. This is not a good place.
Mark Fri, 26 April 2024
It was good just to hang my head. Will not be staying again.
Liked: Staff was very nice and helpful
Disliked: Rooms were small. First room we walked into had a horrible mildew smell. And there was wet towels in the shower. Price was way to much for the property and rooms.
Mark Fri, 26 April 2024
It was good just to...
Liked: Staff was very nice and helpful
Disliked: Rooms were small. First room we walked into had a horrible mildew smell. And there was wet towels in the shower. Price was way to much for the property and rooms.
Jennifer Thu, 25 April 2024
Disappointing
Liked: Easy to find and nice staff.
Disliked: Very loud. They put us in room 112 right next to the mechanical room and ice machine as well as the side entrance doors. They should never rent this room. All you hear all night long is the water heater kicking on and off, people using the ice machine and going in and out of the doors which slam. Sleep is impossible even with ear plugs. We got in so late from our travels we didnt notice until we were trying to sleep. There was also a domestic dispute going on a few rooms down the hall so we had to listen to yelling, scream crying and finally fighting and running down the hallway. We talked to the front desk in the morning and they offered us a 50% refund. We left our contact information and asked to be called by the general manager but that never happened. We finally received a refund but it wasnt the full 50% and should have honestly been the full stay since we had to endure all this nonsense.
Jennifer Thu, 25 April 2024
Disappointing
Liked: Easy to find and nice staff.
Disliked: Very loud. They put us in room 112 right next to the mechanical room and ice machine as well as the side entrance doors. They should never rent this room. All you hear all night long is the water heater kicking on and off, people using the ice machine and going in and out of the doors which slam. Sleep is impossible even with ear plugs. We got in so late from our travels we didn’t notice until we were trying to sleep. There was also a domestic dispute going on a few rooms down the hall so we had to listen to yelling, scream crying and finally fighting and running down the hallway. We talked to the front desk in the morning and they offered us a 50% refund. We left our contact information and asked to be called by the general manager but that never happened. We finally received a refund but it wasn’t the full 50% and should have honestly been the full stay since we had to endure all this nonsense.
Verified Hotel Guest Tue, 23 April 2024
Liked: Very quite, clean
Greg Mon, 22 April 2024
Exceptional
Greg Mon, 22 April 2024
Superb
Jeff Mon, 15 April 2024
Exceptional
Jeff Mon, 15 April 2024
Superb