Christchurch Harbour Hotel & Spa, Christchurch

Passable

Very good

Brilliant weather, and very nice...

Liked: Breakfast was very good, and the view was fabulous.
Disliked: I would have liked a larger choice for the dinner menu.

Start to finish a fantastic...

Liked: Start to finish a fantastic and relaxing stay. We dinned at both restaurant and the food and service was excellent. I would defiantly return again highly recommend.

Exceptional

Liked: Everything was good and excellent service

Very good

Simply lovely hotel with amazing...

Liked: Fabulous room with lovely view. All the staff were amazing, especially Chloe.Sorted out any problems extremely well.
Disliked: Hopeless, useless WiFi !!And no phone signal in room!Infuriating!Terrible room for first 2 days and cancellation time of 14 days ridiculous. You couldn?t possibly know you had COVID that far ahead.

This is an expensive hotel...

Liked: Check-in was easy. Restaurant food was amazing. View over the harbour was fabulous.
Disliked: Unfortunately the Spa was fully booked for the next few weeks.

We had an excellent four...

Liked: The location was excellent. The staff very helpful and friendly.
Disliked: I can?t think of anything that could have been better.

Far from perfect

Liked: Nice public rooms and restaurants.Restaurant food and service was good.Potentially lovely aspect and gardens.
Disliked: For the ridiculous price we paid the provision was far from perfect, waiting staff often in short supply and glasses etc not cleared away. On arrival we were told the car park was full (we were helped to park in a non-spot), the lift was broken and the corridor to our room had dirty plates and glasses along the floor. During our stay a succession of weddings took place which spoiled the location for us. The peaceful gardens we?d hoped to enjoy were overrun with guests who seemed all to be smokers. On enquiry to management it seems smokers should have kept to one area but staff were unaware of this and did not enforce it. We were very disappointed as we expected a tranquil rest for our stay.Smokers near our original bedroom meant that we were relocated for one further night but we cut short our stay.Really disappointing.