CHN Hotel Monterrey Norte Trademark Collection by Wyndham

Passable

Liked: cleanless

Very good

Disappointing

Liked: It has a decent outdoor pool
Disliked: It's very old inside. They didn't provide any type of bath rug, didn't have hand towels or wash clothes. The phone didn't work in the room. We asked for more towels at 5p and they came knocking at our door at 1040pm, which is totally unacceptable!! Shower was old and didn't have much of a spray. Would not recommend or stay again!

Good

No recomendable, no respetaron mi...

Liked: No respetaron mi reservacion por booking. argumentaron que no habia habitaciones disponibles.Malo.
Disliked: No respetaron mi reservacion por booking.

Location is ok, hospitality was...

Liked: Location
Disliked: The toilet in the room didn’t work the water kept over flowing and after notifying the staff for several days they finally fixed it on our last day. We were also told we would have free complimentary breakfast. But every morning we were charge to eat. And getting extra towels was always a hassle.

Pleasant

Never staying here again

Disliked: Half of the screws for the door latch were stripped.Sink faucet leaked.The shower leaked and water ran into the closet, which was several feet away.Only 2 bath towels and floor mat. No wash cloths or hand towels.Pillows were very lumpy and small, not comfortable to sleep on.Ice bucket had trash in it.

Very good