Very good

Highly recommend

Liked: This is our favorite place to stay. The the venue and food are amazing but the staff are outstanding. They can't do enough to make your stay extra special. They are main reason we go back.Thanks so much again Matt, Liam and Amelia for creating such a lovely memory and will definitely see you again soon. Jessica & Joe

Overall fine but pretty costly...

Liked: Lovely Georgian country house. The staff were friendly and in the main efficient and polite. They worked hard on a busy Valentine evening and we felt well looked after (But see below). Bed comfy and the restaurant food was very well presented and of a high quality. Drinks menu good and wine list reasonable and good overall.
Disliked: The coach house rooms are old and frankly a bit dated in decoration and cleanliness after many years of use. The main sitting area is overcrowded with chairs and sofas, spoiling the ambiance. Breakfast self service pretty basic But the menu offers good and reasonable value. Being presented with a loud, "this is what it will cost" at the reception desk when checking in (in front of my wife, on Valentines night) when I had clearly booked and knew the cost) was a pretty poor and unprofessional approach. Dinner bill also presented to my wife at 10 30 pm during the few moments when I had gone to the Gents, also pretty daft. She did sign for it and as it happened a few extra drinks had been put on the bill from another table, I noticed this when settling up in the morning - there was no argument and Hotel staff dealt with the matter quickly.

Exceptional

Peaceful, relaxing and highly recommended

Liked: The staff were very friendly and accommodating to my partner and I. We stayed in the Victoria room, which was beautiful. The food for dinner was brilliant and the area is so peaceful and relaxing.We stayed as a birthday celebration for my partner and the staff made a "Happy Birthday" plate with sweet treats, which was a lovely surprise for him.We spent the morning walking around the grounds and the lake is beautiful, even in the rain and cold.We would recommend this hotel to anyone.
Disliked: The only small complaint we had was that the mini-fridge kept whirring overnight but everything else more than made up for that.

Exceptional

Liked: Beautiful venue with excellent staff starting with Reception.Food also very good both in the function room and breakfast.

Excellent staff a real 10...

Liked: Beautifully decorated for the festive season
Disliked: Bathroom very dated - Too many potholes as you got closer to the hotel especially in the gravel area outside the hotel.

A very enjoyable and comfortable...

Liked: The English Breakfast was excellent.
Disliked: The teapot should have had 2-3 tea bags in instead of 1.

Superb