Chicago's Essex Inn Guest Reviews
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|0.9 miles from Chicago centre|
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Aliko, Madison, visiting UIC Forum Sat, 17 March 2018
I have made a mental note never to stay at this hotel again.
Disliked: No toilet paper holder; one towel for 2 people; slow service when requested.
Brenda, Milton, visiting Arvey Field Grant Park Sun, 22 September 2013
I loved the workout facility, beautiful roof top pool and patio. It was great for our stay and good walking distance to stores and the park we ran our half marathon in.
Liked: Employees were very helpful and kind, especially Erica who was there at our check in and check out.
Disliked: Parking seemed high - paid $50.00. However the other amenities balanced it out.
Rhonda B, Paulding Mon, 24 October 2011
Have to say it was great except for the people that wander into the lobby and sat right down with us begging for money. That happened a couple times at night when no one was on duty in the lobby.
Liked: LOVE Ray and his shuttle - took us everywhere for FREE and told us so much history about the Town!
Disliked: At night no one is on duty in the lobby and homeless people came in and sat down with us and asked for money.
Amanda Fri, 13 July 2018
Liked: It was in a good area and the room was clean and comfortable and the price was great!
Disliked: The parking lot was a little pricey and a little walk from the entrance so it was a inconvenient to have to carry all of our luggage to the entrance. Other than that absolutely no complaints!
Shavontae Wed, 11 July 2018
Even though it was only...
Liked: The view of the lake was beautiful to wake up too and I could have stayed in bed all day!
Amy Tue, 10 July 2018
Jeffrey Fri, 6 July 2018
nice hotel should be much...
Liked: Pool closed due to construction they should have given updates as to status of facilities
Disliked: No towels in room upon arrival
Marjorie Thu, 5 July 2018
We loved the location. Everyone...
Liked: Everything was very good. However, there is construction on site so parking was more of a problem than I expected. It is valet parking and you need to make sure you are ready to take everything out that you need before you hand over the keys, because you don't have easy access to the parking area.
Disliked: When I flipped back my sheets there were a few tiny "bugs" that were on the sheets. The kind that fly around lightbulbs sometimes. Not a big deal for most people, I'm sure. My son's bed was good. Beds were very comfortable.
David Tue, 3 July 2018
Great place will be even...
Liked: location, location, location
Disliked: The desk failed to tell us in advance that the hotel was being closed at noon on our check-out day and would not be able to store our luggage while we were at the Cubs baseball game. The clerk did tell us that the hotel across the street would hold our luggage for the day. That worked out fine.
Jorge Tue, 3 July 2018
Nicolene Mon, 2 July 2018
Great location, nice staff, but...
Liked: Great location and friendly staff.
Disliked: The room was not as well equipped as I thought it should be. On day one there was no bath mat, on day two there was no facecloth. On day 3 they did not replace the coffee for the coffee maker.I went to the front desk and they quickly provided the coffee packet. The bed had a top and bottom sheet but no blanket or bedspread and I had to take the top sheet off the second bed to stay warm. The second night I requested 2 top sheets which they did.
Logan Mon, 2 July 2018
You get what you pay...
Liked: Location was convenient for my business trip
Disliked: Shower did not drain, just a single top sheet was on the bed, hotel employees were loud and rude at 4 AM in the morning, they did not have a gym or snack vending machine, did not provide checked bag service the day we checked out and we had to lug our bags around until our flight
Marco Mon, 2 July 2018
Liked: Near the loop.
Disliked: No luggage store on sunday, when we asked help they sad the hotel was closing i one hour . The Air conditioning fan incredibly noisy, and the only possibility was to turn off it, but it was too warm To do it.