Chicago South Loop Hotel

You get what you pay for and this hotel was much less expensive than many others in downtown Chicago and had a parking lot with parking included. But the room had old nasty carpet and the walls were dinged up and peeling in places. The hairdryer nor exhaust fan nor vending machine worked. The room had a weird stale odor. Customer service was really good though. It wasn't terribly inconvenient to downtown and bed and pillows were comfortable!

Liked: Customer Service. Comfortable beds.
Disliked: Outdated. Room had an odor.

I really enjoyed my stay at the Chicago South Loop. This was my 3rd time staying there and I will stay there again. I even passed up staying at our host hotel.

Liked: Free parking; location; clean and friendly staff.
Disliked: Not enough parking - if you come back late you have to park on the street.

Great place to stay; very convenient location. If you're not interested in staying in the heart of the city, but want to be in a convenient location, this is a great option at a great price.

Liked: Convenient to highway; great parking; large, clean room; beds were comfortable.
Disliked: TV was satellite and since it stormed our entire stay, interrupted TV service.

Bad

You get what you pay...

Liked: Close to the interstate and the lake. Also, it was quite cheap for the location. Free parking. ATM in the lobby. Big TV and sufficient internet in the room.
Disliked: No safe for valuables in the room. The whole hotel (and the area around it) smelled like weed. Some of the people in the hotel seemed to live there. The carpet was horribly dirty and the towels were frayed.

Good

It was a more affordable...

Liked: Staff were friendly and it was an affordable place to stay.
Disliked: The look of the hotel and rooms looked nothing like images. Our room had multiple random stains on the carpet, it looked like it hadn’t been vacuumed or swept before we checked in, and the fire alarm on our wall seemed to be taken off. There was a pungent cigarette smell throughout the hallways and overall had an extremely outdated look. Also, the elevators were broken all the time. It definitely made us feel uncomfortable.

The room was a good...

Liked: Property was decent
Disliked: That the shower head popped off and almost hit my eye. There was no shampoo in the shower. I was told breakfast was at 6am and started breakfast at 6:30am.

The stay wouldn't have been...

Liked: i liked how it had a lot of rooms and was really easy to check in and to check out.
Disliked: the room was clean, but the door didn't lock, all it took was to give it a good push and it would open, the wifi would be very spotty and the door was hard to open. The bathroom didn't have a vent so when you showered the air was still in there. Also, the elevators wouldn't work, only 1 worked 2 if we were lucky. For the price that we paid, I would've loved a better room.

Exceptional

The hotel was bad. The...

Liked: I liked the location of the hotel. But I did a lot of research to make sure it was near where I wanted to be.
Disliked: It was not clean. It was not secure. They tried to say that check-in was at 4pm instead of 2pm like in the email I received. The hotel was supposed to be locked after 8pm and was not. I think the last time it was vacuumed was when it was built. The elevator was broken, there was no WiFi. The pillow cases were like sand paper. The bed was also very uncomfortable. The bath tub was gross and the water pressure was next to nothing.

Very good