Chicago Marriott Southwest at Burr Ridge

Passable

Liked: Not provided because we booked through 3rd party. Bathroom shower leaked unto floor. Told the staff about it. Daily price change for room is hidden caused confusion. Marriott Bonvoy member- had major problem understanding the rep we had to deal with due to website issues. This has happened several times now and we will look for a better value in hotel selection..
Disliked: Liked location.

Exceptional

Very good

Liked: Convenient for our purposes
Disliked: Furniture needs to be replaced. Mais came at 8:45 we were not ready to leave till 9:15 . Came back at 4:30 room not made up. Took two hours to get some one to clean up room.

Exceptional

Liked: Clean and conveniently located. Helpful staff. Comfortable beds

Great for business

Liked: Efficient
Disliked: Clean, friendly

Overall good

Liked: Nice upscale area and great lobby and bar area.
Disliked: We reserved a room w a pullout sofa and when we went to use it, there were no bed linens in the closet and it was filthy under the bed/sofa. We were so grossed out we didn’t use it.

Superb

I would rather stay at...

Liked: Location
Disliked: Mold on bathroom walls. Terrible coffee in bedroom, cheap towels, no lighting in bedroom, minimum outlets, mirrors, lights.

Good