Chicago Marriott Oak Brook

Exceptional

It was nice.

Liked: My room was nice and clean. The bed was comfortable but a squeaky.
Disliked: The bed would sqeak every time you move.Maybe you should check it out for yourself.to determine what to fo about it. Maybe the bed need a new mattress.

Nice stay and should include...

Liked: Overall hotel ambience and services
Disliked: There was an event going on and there was relatively higher noise level

Exceptional

Exceptional

Exceptional

Look for a different option,not...

Liked: Big room
Disliked: No water in the roomNo electric kettle Not friendly Staff,they charged me for something I never ate or orderedNo help to pick luggage

I should’ve received an update...

Liked: The property was beautiful and my room was great.
Disliked: I didn’t like that the property management / booking.com did not confirm my reservation and had me wait 2 hours before I was checked in without any update on why my reservation wasn’t done.

Would expect more from Marriott

Liked: Clean
Disliked: Bathroom small, door didn’t lock. Check in at midnight was long. Bar downstairs was rowdy and loud.I was told that my reservation would be canceled if I didn’t check in before midnight. I seat paid for the room!! I had to check in over the phone.